JOB SUMMARY

MAIN RESPONSIBILITIES

• To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate.
• To carry out the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-ordinator.
• To adopt a flexible approach in respect of other skills or trades to ensure the most cost effective completion of all tasks.
• To undertake other skilled tasks in which competence has been demonstrated.
• To monitor plant as tasked and to record data using the supplied documentation.
• To achieve the highest possible standard of plant and equipment efficiency by ensuring that each task is carried out in accordance with the set requirements and instructions.
• To assist in ensuring that all working areas are kept clean and tidy and all refuse and waste materials are removed as appropriate.
• To be thoroughly familiar and comply with the Company's "Health & Safety" policy and procedures and to immediately report any hazards or infringements to either the Building Services Manager or Engineering Supervisor.
• To action and complete time/task sheets on a daily basis in accordance with agreed procedures.
• To undertake other reasonable duties as requested by the Building Services Manager or Engineering Supervisor.

PERSON SPECIFICATION

• To have an enthusiastic and positive attitude.
• The post holder is required to be tidy and presentable at all times.
• Be able to work as a team member and to communicate effectively at all levels. To be customer focused and diplomatic in their approach.
• Able to make decisions to the benefit of the business.
• Although full training will be given and all safety equipment supplied it may be essential (for some Maintenance Operator posts) that applicants are able to work at heights outdoors.
• The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.

Technical Requirements

• Full time apprenticeship in an electrical or Building Services HVAC discipline complete with City & Guilds part 1 & 2 certification or NVQ Level 3 (or equivalent).
• Mechanical apprenticeship would be acceptable with relevant electrical experience.
• Previous experience working in a modern building services maintenance environment, and able to demonstrate basic understanding of HVAC and building services.
• It would be highly desirable for the candidate to have completed the requirements for Electrical Installation (BS7671:2018) IEE Wiring Regulations 18th edition through an approved course.

• Act with integrity and deliver high performance
• Put our customers at the heart of what we do
• Resolve issues by providing high quality solutions

Foster Collaboration

• Find opportunities to collaborate with others across the business to achieve shared goals
• Encourage inclusive networks and treat others with respect and fairness
• Use knowledge to work effectively with suppliers / contractors to meet shared goals

Encourage Engagement

• Confident in making decisions appropriate to the role
• Learn from mistakes and listen to constructive feedback to improve performance
• Prioritise safety and actively support community, wellbeing and sustainability programmes

Take Ownership

• Take pride in delivering high quality service which exceeds expectations
• Committed to opportunities for self-development
• Take responsibility for my own performance and look for ways to improve

Embrace Innovation

• Embrace change and innovation
• Proactively suggest ways to improve our business and encourage others to share ideas
• See new challenges as opportunities to deliver effective change

WHAT WE OFFER

Diversity and Inclusion

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.