At Ten Group, our goal is simple: to become the most trusted service business in the world. We are the global market leader in lifestyle management and concierge services, delivering exceptional experiences through a combination of proprietary technology and highly skilled people.

Overview

Do you have a passion for luxury travel and creating exceptional experiences?

We're looking for a Luxury Travel Consultant to join our global Travel team, helping our members plan and book unforgettable journeys around the world. You'll use your destination expertise, commercial mindset, and exceptional customer service skills to create tailor-made itineraries while building trusted relationships with our members.

This is an overnight position, supporting our global membership in a fast-paced, international environment.

Requirements

• Advanced English
• Advanced French
• Experience in luxury travel, travel consulting, concierge services, or a Destination Management Company (DMC).
• Strong knowledge of major cities and holiday destinations around the world, including luxury hotels, airlines, rental car providers, DMCs, and specialist tour operators.
• Passion for creating personalized travel experiences and delivering exceptional customer service.
• Strong commercial awareness and confidence negotiating with suppliers.
• Excellent research, planning, and organizational skills.
• Ability to work independently while collaborating with global teams.
• Experience with Amadeus or another GDS is an advantage.
• Knowledge of IATA regulations and the luxury travel industry is desirable.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid or fully remote working, depending on location.
• Professional development and career growth opportunities.
• The opportunity to work with a global team in the luxury travel industry.
• A collaborative, inclusive, and international work environment.

For employees based in Mexico, additional benefits include:

• Grocery vouchers.
• Restaurant vouchers.
• Remote work allowance.
• Private medical insurance.
• Life Insurence.
• Wellbeing initiatives and employee discounts.
• Generous annual leave and additional company benefits.