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About this LR160: Security Operations Agent Associate role at FedEx Express

FedEx Express · Onsite · FXE-LAC/CRSJORT/SJORT San Jose

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2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
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2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC788820 LR160: Security Operations Agent Associate (Open)

LR160: Security Operations Agent Associate

Full time

FedEx Centro de Operaciones Complejo El Quijote, Costado Norte de Intel, Bodegas 9 & 10 99998 Belen, La Ribera Costa Rica

Execution and coordination of administrative activities related to property security, risk analysis, prevention and investigation of occurrences.

Under general supervision performs the following activities:
• Tracking and pre-alert of re-shipment of HV goods;
• Registration and setting of Spitfire vehicle locks;
• Badge registration in access control at Genetec;
• Audit of registration of driver releases at Brazil Risk;
• Manifest analysis of vehicles without trackers;
• Check-list of equipment and maintenance requests;
• Vehicle checklist (AUTOTRAC TEST) Linehaul FedEx.
• Checklist of HV operations, performing bait insertions, lock setting, registration of HV FORMs, Cyltronics Lock SMs and control of check in or check out in compliance with PGR, POP Security and application of contingencies by degree of risk in the station  and partners;
• Control, receipt and return of ciltronics locks on Linehaul with pre-alert sending;
• Audit of PUD cargo vehicles;
• HV load audit for weekend and holiday safety planning;
• Performs periodic rounds during the day in the warehouse in order to identify possible losses, damages or failures in loads;
• Periodic audit of the cargo report at the terminal to identify loads that have been stopped for too long;
• General investigations, Internal and External Losses Data analysis, image search and  Police reports registration;
• Interacts throughout the day with the concierge/supervisors;
• Suppport on risk sssessment of new routes, Fedex stations, partners and customer operations;
• Support in WPVP Investigations;
• On-site support for integration projects and security improvements;
• Container opening
• Anti panic test, fences and FOG
• Local quotes from suppliers.
• Crisis and conflict management.
• May perform other activities as assigned

• Attention to details                                                                          
• Interpersonal skills                                                                            
• Judgment and decision-making skills                                         
• Teamwork Skills                                                                                 
• Written and verbal communication skills                                        
• Office Suite Tool                                                                        
•Advanced Excel preferred                                                            
•Power BI / Power apps preferred  

Job Posting End Date:

2026-12-12
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About FedEx Express

FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all-cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to

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