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About this LPN Intake Office role at Trinity Health

Trinity Health · Onsite · Eddy Visiting Nurse and Rehab Association - Troy, New York

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Summary

Eddy Visiting Nurse Association (VNA) is seeking a dedicated and detail-oriented Licensed Practical Nurse (LPN) to join our Intake Office team. This position plays a vital role in coordinating patient referrals and ensuring a smooth transition from referral receipt to scheduling and admission.

The LPN will work collaboratively with an Intake Secretary and interdisciplinary team members to process referrals, communicate with healthcare providers, and ensure all required documentation is complete to support timely patient care.

Responsibilities

  • Receive and process patient referrals for home care services.
  • Communicate with referral sources, physician offices, hospitals, and other healthcare providers.
  • Obtain and verify physician orders and required referral documentation.
  • Review referral information for completeness and accuracy.
  • Prepare referral packets for admitting clinicians and scheduling staff.
  • Collaborate with the Intake Office team to facilitate efficient patient admissions.
  • Maintain accurate documentation and data entry within electronic systems.
  • Ensure compliance with organizational policies, regulatory requirements, and patient confidentiality standards.
  • Provide exceptional customer service to patients, families, referral sources, and internal team members.

Qualifications

Required

  • Current and active New York State Licensed Practical Nurse (LPN) License
  • Strong interpersonal and communication skills
  • Excellent computer and data entry skills
  • Strong organizational and time management abilities
  • Ability to work effectively in a fast-paced team environment

Preferred

  • One (1) to two (2) years of acute care, home care, or nursing home experience
  • Experience coordinating patient care, referrals, or admissions processes

What We Offer

  • Comprehensive orientation and training program
  • Supportive and collaborative work environment
  • Opportunity to contribute to high-quality patient care within a respected home health organization
  • Competitive compensation and benefits package
  • Career growth and professional development opportunities

Why Join Eddy VNA?

At Eddy VNA, our team is committed to delivering compassionate, high-quality care to patients throughout the community. As part of our Intake Office team, you will play a critical role in connecting patients with the services they need and ensuring a seamless care experience from the very beginning.

Apply today to learn more about this exciting opportunity and become part of the Eddy VNA team.

Hourly Compensation: $24.00 - $31.00 hourly.

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org . You can also follow Trini

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