Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Job Description

General Summary:

Under the general direction of the physician, assists with the processing of patients in an ambulatory/office setting including diagnostic procedures.  Responsible for general clinical and clerical duties associated with direct and indirect patient care.  Reports to the Office Manager/Supervisor, physician and/or Registered Nurse.  Provides care to pediatric, adult and geriatric patients.

Knowledge, Skills, and Abilities:

• Must possess knowledge and skills normally acquired through completion of an approved Licensed Practical Nurse program.
• Must possess current CPR/BLS certification and current Licensed Practical Nurse licensure in the State of Ohio.
• Two years LPN experience in a physician office or ambulatory care setting required.  Direct cardiac experience in an outpatient setting preferred.
• Must possess interpersonal skills sufficient to interact effectively with patients, client companies, other hospital personnel, a variety of vendors, lab personnel and insurance companies.
• Must have knowledge of use and operation of standard office equipment, typewriter, copier, calculator, FAX, etc.
• Work requires the ability to learn computer skills.  Knowledge of computer data entry preferred.
• Three to six months on-the-job training may be necessary for full familiarity with office and MHP policies and procedures.
• Must possess ability to adjust to varying work levels in order to complete multiple tasks based on office’s daily needs.

Working conditions:

• Works in a normal patient care environment with occasional exposure to communicable disease.
• Work requires prolonged walking, standing, with some lifting, stooping, bending, and pushing.  Use of proper body mechanics required.
• Works flexible hours to meet office activity requirements.
• May work in multiple office within the division.
• Performs and provides direct patient care including medical history review, vital signs, height and weight, wound care, dressing changes, etc.  Maintains patient flow in clinical area.  Reports any abnormal findings to appropriate personnel.

Principle Duties and Responsibilities:

• Maintains appropriate records including accurate and legible chart documentation, review of chart for current information, patient notes, problem lists, dictation, etc.  Prepares charts for third party reviews. Assists physician with procedures, treatments, minor surgeries and exams as needed.  Must have knowledge of sterile technique. 
• Administers oral, subcutaneous, and IM medications as ordered and directed by the physician.  Administers skin testing (PPD) intradermal, as ordered.
• May assist with IV therapy as delegated by physician and/or R.N. in accordance with Ohio Revised Code 4723-17-09.
• Performs some basic triage functions with referral to appropriate medical professional.
• Responsible for adequate and accurate patient education including medications, wound care, dressing changes, etc.
• Reviews daily schedule to prepare charts for daily appointments.  Follow up on missed appointments.
• Maintains inventory and stocks exam rooms.  Maintains patient care equipment in good working order to ensure quality control procedures in accordance with regulatory guidelines.
• May act as office safety officer (OSHA) or patient services coordinator when needed.
• May be required to float to other offices based on staffing needs.
• Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
• Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.

Mental Requirements:

• Reads and interprets written/oral instructions
• Sets and meets deadlines, prioritizes work and works independently
• Identifies and understands issues and problems
• Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding
• Expresses or exchanges ideas by means of oral or written communications
• Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit
• Organize thoughts and ideas into understand terminology
• Must be flexible and able to adapt to change

Hours:

• Shift: Days
• Hours per pay period: 80
• Weekend, holiday and on-call rotation required per department policy

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. 

What we offer
•    Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•    Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•    Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
•    Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
 

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.