Agency

Department

What We Want

We are seeking a detail-oriented and adaptable professional who enjoys working behind the scenes to ensure information is accurate, complete, and accessible. The ideal candidate has strong organizational and critical thinking skills, is comfortable learning complex processes and systems, and can manage shifting priorities within the department. Success in this role requires effective communication and collaboration, as you'll work closely with colleagues across the department as well as external publishers and vendors. We value individuals who are proactive, willing to ask questions, and comfortable making phone calls or following up to resolve issues and verify information. A commitment to continuous learning, accuracy, and long-term growth within the Libraries is highly desired.

What You Need to Know

Salary: $15.85/hourly.

Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section. 

Other Requirements and Factors: This position is Monday – Friday, 8am to 5pm with a 1-hour lunch.

Qualifications

Required Education and Experience:

• High school graduate or any equivalent combination of education and experience.
• One year of related library, office or customer service experience.

Preferred Qualifications:

• Experience entering, reviewing, comparing and maintaining records in spreadsheets or databases.
• Ability to be accurate with data entry, identify discrepancies and resolve routine problem.
• Experience with processing transactions, maintaining records and processing invoices.
• Ability to organize and prioritize multiple tasks while meeting established deadlines.
• Ability to learn new software applications, systems and procedures.

 Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others.
• Reliable and consistent attendance.   
• Good interpersonal skills.  
• Excellent communication and customer service skills.  
• Attention to detail and accuracy.
• Ability to work in a team environment.  
• Knowledge of email, word processing spreadsheets and internet search engines.

 Physical Requirements:

• Ability to move medium weight boxes, books, heavy book truck or similar items.
• Ability to handle material which can contain dust or microscopic mold spores. 

Essential Duties/Tasks

• Title Reconciliation - Assists with package title reconciliation for subscribed and unsubscribed titles, standing orders and electronic package renewals by comparing title lists obtained from publishers with library’s online integrated system. Identifies discrepancies and resolves basic ones using various resources. 
• Renewals – Subscription Agent - Assists with processing renewals from the library’s subscription agent for subscriptions, standing orders and continuations in all formats using library‘s online Acquisitions systems. Verifies receipt of materials and access.
• Bibliographic information - Assists with searching OCLC, other online databases, or vendor systems to retrieve bibliographic information. Assists with updating subscriptions and standing order records, including purchase orders, and holdings records.
• Invoicing - Assists with processing invoices for ongoing acquisitions in a timely, consistent, financially sound and accurate fashion. Assists with creating, reviewing, and updating invoices in the library’s automated system. Assists with resolving disputes between library and vendor invoices with supervision. Assists with preparing invoices for approval and submission to the libraries' business office for payment.
• Teamwork - Participates and contributes to unit meetings and on Library Committees as appropriate to job duties. Pursues professional growth through participation in organizational and professional development activities.

Who We Are

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries resources and services enable and support the University missions of teaching, research, and service. Learn more about our various libraries at https://library.tamu.edu

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.