At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Join our dynamic insurance defense legal team as a Counsel Support Associate. In this role, you'll provide essential administrative support to Client Legal Services Attorneys, ensuring the smooth management of legal proceedings. This is an excellent opportunity to gain hands-on legal experience in a collaborative, mentorship-driven environment with exposure to civil litigation.

Key Responsibilities

• Legal Document Management: Enter and manage pleadings, motions, trial documents, and legal correspondence using the case management system. 

• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to insurers, filing entries of appearance with the court, tracking financials, answering complaints, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure. 

• Calendar Management: Track trial, arbitration, and mediation dates, ensuring timely follow-ups and accurate notifications. 

• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are a must. 

• Administrative Support: Perform mail handling, scanning, and filing both in-office and remotely; manage daily administrative duties with a high level of organization and attention to detail. 

• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System. 

• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities. 
  

Minimum Qualifications: 

• Legal administrative support experience in a civil law setting is beneficial but not required. Exposure to a legal office environment is helpful. Candidates with transferable skills and a strong interest in legal administrative work are encouraged to apply. 
• Exceptionally organized and task-oriented. 
• Strong communication and interpersonal skills, both written and verbal. 
• Comfortable handling sensitive information. 
• Proficient in Microsoft Office and open to learning new legal systems. 
  

Supervisory Responsibilities 

This role does not include supervisory duties. 

 #LI-EA1

Skills

Calendar Management, Case Management, Case Management Software, Commercial Laws, Compliance, Court Filings, Deadline Management, Documentation Review, E-File, Legal Correspondence, Legal Document Preparation, Legal Documents, Legal Reasoning, Prioritization, Trial Preparation

Compensation

Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

 

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

 

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

 

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.