Job Type:

Build a brilliant future with Hiscox
 

Role Overview

We are seeking a highly skilled and hands-on Lead to drive the technical direction of our Microsoft Dynamics 365 and Power Platform initiatives. This is a pivotal role within the Platform team, responsible for leading a team of 4–8 developers, mentoring talent, and delivering high-quality, scalable solutions that support business transformation.

About You

You will have broad technical expertise across the software development lifecycle and a passion for mentoring and developing a high performing team. This is a demanding role and the successful candidate will be motivated, organised, and self-starting. You will be based in our Lisbon office (we operate a hybrid/flexible working system) and be prepared to travel to our UK York office to maintain close relationships with the wider team.

Key Responsibilities

Technical Leadership

• Architect and implement tailored solutions using Dynamics 365 and Power Platform technologies.

• Lead the design, development, and deployment of bespoke applications and integrations.

• Provide hands-on support and guidance to developers, ensuring best practices and technical excellence.

SDLC Ownership

• Support the full software development lifecycle from design through development, testing, deployment, and support.

• Ensure all stages of the SDLC are well-documented, secure, and aligned with enterprise standards.

• Collaborate with SRE and support teams for smooth handovers and operational readiness.

Team Management & Mentoring

• Line manage and coach a team of developers, fostering growth and technical capability.

• Oversee performance, career development, and technical mentoring.

• Manage third-party resources as needed for burst capacity.

Governance & Standards

• Establish and enforce development standards and processes.

• Monitor adherence and remediate deviations.

• Ensure solutions meet quality, security, and supportability benchmarks.

Stakeholder Management & Requirements Translation

• Partner with business stakeholders to translate requirements into robust technical designs and delivery plans (business ↔ engineering).

• Facilitate workshops and technical discovery to shape solution scope, priorities, and delivery increments.

• Communicate trade-offs clearly (cost, time, risk, maintainability) and drive alignment across business and engineering.

Platform Strategy, Roadmap & Architecture Forums

• Contribute to platform strategy and roadmap for Dynamics 365 and Power Platform, ensuring alignment with enterprise standards and transformation goals.

• Participate in (and help lead) architectural decision-making forums, ensuring consistent patterns, reusable components, and sound technical governance.

• Maintain architectural documentation and decision records to improve transparency and reduce delivery risk.

Release Management, Environments & DevOps Automation in alignment with company standards and CoE Team

• Own release management practices, including versioning, deployment readiness, rollback planning, and release communications.

• Define and improve environment strategy (e.g., dev/test/uat/prod), including access controls, data management, and lifecycle policies.

• Drive DevOps automation expectations for build/release pipelines, quality gates, and repeatable deployments across Power Platform/D365 solutions.

Security & Compliance (Power Platform/D365)

• Ensure security and compliance practices are embedded across delivery, including ALM discipline and environment governance.

• Implement and maintain policies specific to Power Platform/D365 (e.g., DLP policies), ensuring solutions meet enterprise security and supportability requirements.

• Work with security, risk, and compliance stakeholders to ensure controls are documented, auditable, and operationally sustainable.

Required Skills & Experience

• Expertise in Microsoft Power Platform and Dynamics 365.

• Experience with .NET development is a plus.

• Ability to mentor and influence engineers and manage technical teams.

• Comfortable with hands-on development and full lifecycle ownership.

• Broad technical background beyond certifications, with real-world delivery experience.

Preferred / Advantageous

• Certification such as Dynamics 365 + Power Platform Solution Architect is advantageous.

Why Hiscox?

• Healthy work-life balance with our 35h/week and hybrid working system.

• Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).

• Health insurance, gym allowance, pension plan etc.

• After 5 years work 1-month sabbatical leave.

• Team spirit with many opportunities to engage and an open culture.

Work with amazing people and be part of a unique culture