At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:

The Lead, Innovation Enablement Consultant leads the planning and execution of innovation engagements that advance the Technology Innovation Office’s AI and Automation roadmap. This role partners with leaders across the enterprise to identify, evaluate, and recommend innovation opportunities, ensuring alignment with strategic objectives and measurable business outcomes.

The Lead Consultant plays a critical role in translating business goals into structured initiatives, driving stakeholder alignment, and enabling successful adoption of innovation solutions. This role also mentors junior team members and contributes to the development of Innovation Enablement capabilities.

Job Responsibilities:

Program Leadership and Delivery

• Lead mid-to-large scale engagements for the Technology Innovation Office, including planning, facilitation, and execution
• Lead discovery activities to assess business challenges, evaluate potential solutions, and define initiative scope, benefits, risks, and success measures
• Deliver analysis, status reporting, and performance insights that support portfolio management, leadership decision-making, and innovation pipeline governance
• Partner with business and technology leaders to identify, shape, and prioritize innovation opportunities
• Facilitate planning, prioritization, and sequencing activities that support execution of Innovation strategies, providing analysis and recommendations to leadership

Stakeholder Engagement and Business Enablement

• Develop recommendations, value hypotheses, and business cases that support prioritization and investment decisions.

• Translate business goals and requirements into structured engagements and actionable outputs

• Manage ongoing relationships to ensure continuity from opportunity identification through implementation
• Identify and escalate governance, compliance, adoption, and delivery risks; partner with appropriate teams to incorporate responsible innovation practices into engagement planning

Metrics, Insights, and Value Realization

• Analyze engagement outcomes and performance metrics to track business value and adoption
• Partner with Technology Innovation Office leadership to monitor progress and identify risks or issues
• Escalate challenges and coordinate resolution to ensure successful delivery of outcomes

Communication and Change Enablement

• Develop executive-ready communications, presentations, and engagement materials that support stakeholder alignment and innovation adoption.
• Design and execute stakeholder engagement, change enablement, and adoption activities that support successful implementation and value realization.
• Guide the development and delivery of innovation literacy, AI awareness, and enablement activities that help teams adopt innovation tools, methods, and practices.
• Promote awareness, understanding, and adoption of innovation capabilities across the enterprise.

Team Development and Leadership

• Mentor and coach Consultants to support skill development and delivery effectiveness
• Provide guidance, feedback, and support to enhance team capability and engagement quality

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time

Job Requirements:

• Bachelor’s degree in related field, or equivalent combination of education and/or related professional work experience

• 7+ years of progressive consulting, business transformation, innovation, or technology experience

• Demonstrated experience leading complex, cross-functional engagements from discovery through implementation

• Experience applying AI, automation, or emerging technologies to business opportunities

• Experience working in regulated environments (e.g., financial services, insurance, healthcare)

• Strong executive communication, facilitation, and stakeholder-management skills

• Ability to operate independently and manage multiple priorities in a dynamic environment

• Demonstrated ability to mentor others; people leadership experience preferred

Preferred:

• MBA or advanced degree

• Experience applying lean experimentation, human-centered design, agile delivery, or product discovery practices to identify, validate, and scale innovation opportunities
• Familiarity with innovation frameworks, change enablement practices, and methods for driving organizational adoption of new technologies

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.