Are you passionate about helping large law firms unlock the potential of AI and transform legal research and knowledge workflows?

Do you enjoy partnering with librarians, information professionals, and innovation leaders to drive adoption, solve complex challenges, and deliver meaningful customer outcomes?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

About the Role

The Knowledge & Research Legal Engineer builds trusted relationships with librarians, information professionals, and innovation leaders within large law firms, helping them identify practical opportunities to adopt and expand the use of AI-powered legal research and workflow solutions. Working closely with customer-facing teams, this role supports implementation, drives engagement, and provides strategic guidance on the responsible use of generative AI technologies in legal environments.

Responsibilities

• Build enduring relationships with librarians, information professionals, innovation leaders, and other stakeholders in assigned large law firms. Understand their priorities, existing processes, and goals for AI adoption.
• Work with customers and account teams to identify practical opportunities for LexisNexis AI and workflow solutions. Tailor use cases and implementation approaches to each firm’s needs, governance practices, and measures of success.
• Lead tailored demonstrations, training, workshops, and executive briefings. Help librarians evaluate new capabilities, support implementation, and educate attorneys and other users across their firms.
• Advise customers on AI capabilities and limitations, responsible use, adoption challenges, and opportunities to improve research and knowledge workflows.
• Partner with Client Managers and other account team members to develop engagement plans, identify growth opportunities, and increase use and advocacy of LexisNexis solutions, including Lexis+® with Protégé™.
• Gather feedback on customer needs, implementation barriers, emerging use cases, and product enhancements. Share specific recommendations with product, development, and marketing teams.
• Participate in librarian associations, conferences, advisory board meetings, and other industry events through customer conversations, presentations, and product demonstrations.
• Contribute ideas and content to customer education and marketing programs. Maintain accurate activity records, use required reporting tools, and meet established goals and objectives.

Requirements

• A Juris Doctorate Degree and MLS
• At least three years of recent (within last 3-6months) experience working as a librarian in a large law firm, with direct experience supporting legal research, knowledge services, or technology adoption.
• Hands-on experience implementing AI solutions at a large law firm, including evaluating use cases, supporting rollout, training users, and addressing adoption challenges.
• Strong AI fluency, including practical experience with generative AI tools and the ability to discuss their capabilities, limitations, and governance considerations with law firm stakeholders.
• Excellent presentation, training, facilitation, communication, and consultative problem-solving skills.
• Ability to collaborate across account, product, and marketing teams and manage multiple customer priorities.
• Willingness and ability to travel at least six times per year, including overnight travel, for conferences, advisory board meetings, and in-person client meetings.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. 1

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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