About this Knowledge Management Platform Engineer role at Csit
Csit · Onsite · Singapore, Singapore
Join our mission to transform knowledge management in the organisation through innovative technology. The Knowledge Management Platform Engineer bridge the gap between technical infrastructure and user-centric content design, making it effortless for our organisational teams to store, discover, and share enterprise knowledge. The engineer designs, implements, and maintains our enterprise-wide documentation and collaboration ecosystem, which comprise of Knowledge Hubs and Wikis, Communications and Messaging, Content Collaboration, and AI-assisted platforms. In this role, you are also responsible for the technical health of these platforms, ensuring they are secure, scalable, and highly performant.
Responsibilities
- Engineer Knowledge Management Platforms that organize and share the organization's critical information to:
- Improve information retrieval efficiency
- Retain organisational knowledge and expertise
- Enhance decision-making with reliable records
- Boost collaboration through information sharing
- Design and integrate AI and automation into Knowledge Management workflows to enhance knowledge sharing, and foster knowledge growth.
- Apply DevOps practices (e.g. CI/CD) to automate deployments and workflows, improving efficiency, product quality and on-boarding speed.
- Build analytics pipelines and observability dashboards to monitor the platform health, applying SRE principles to improve uptime and responsiveness.
- Partner with cross-functional teams to enhance the collaboration experience, drive feature enhancements, and explore emerging technologies like AI and automation.
Requirements
Preferred Soft Skills
Why join us?
At CSIT, you will:
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
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