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About this Key Account Manager (Personal Health)- E-Commerce role at Philips

Philips · Onsite · Dubai

Job Title

Key Account Manager (Personal Health)- E-Commerce

Job Description

Job title:
Key Account Manager (Personal Health)- E-Commerce

Your role:

  • Own end‑to‑end E‑commerce account management for assigned online retailers, marketplaces, and digital partners in GCC countries.

  • Forecast online sales and revenue, develop customer‑tailored commercial plans, and execute digital‑focused sales initiatives.

  • Build and maintain strong relationships with key E‑commerce players while developing strategic online account plans to maximize category performance.

  • Identify growth opportunities, including assortment optimization, visibility enhancements, upsell/cross-sell potential, and new digital activation opportunities.

  • Drive excellence in digital execution, including content quality, search visibility, online campaigns, and conversion optimization.

  • Collaborate closely with cross‑functional teams (Marketing, E‑commerce, Pricing, Finance, Supply Chain, etc.) to deliver aligned and impactful online initiatives.

  • Monitor and analyze digital performance metrics (traffic, conversion, share of search, availability, content compliance) to support data-driven decision-making.

  • Manage and develop distributors involved in E‑commerce operations within GCC markets.

  • Contribute to continuous improvement of our online channel strategy, tools, and processes.

  • A career at Philips comes with a wide range of benefits; your recruiter can provide details relevant to your region.

You're the right fit if you have :

  • Around 10 years of Sales/Account Management experience, ideally with strong E‑commerce exposure in multinational companies within the FMCG or Consumer Electronics sectors.

  • Proven experience managing E‑commerce accounts (marketplaces, pure players, omnichannel retailers) in GCC countries.

  • Distributor management experience in GCC markets (mandatory).

  • Strong digital commercial understanding, including online retail media, content management, digital shelf performance, and E‑commerce analytics.

  • Excellent communication skills, high ownership, and strong stakeholder management.

  • Bachelor’s degree. Fluency in English and Arabic.

  • Willingness and ability to travel when required.


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

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#LI-Field

#LI-CE

#PersonalHealth

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About Philips

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. T

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