Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

Your day-to-day will be quite varied, focusing on healthcare business across the US and non-US: alongside your team, you will work with specific clients to place risks with insurers, assist with the negotiation of effective insurance terms to ensure client needs are best met in relation to pricing and cover, as well as participate in team meetings and client calls.

You will also manage queries from underwriters and external requests as and when they arise.

What you’ll do

• Manage written and paid bordereaux from cover holders.
• Reconcile written and paid premiums.
• Chase any late payments, discrepancies or Xchanging queries to ensure underwriters are paid in full on time.
• Support the team in preparing and reviewing submissions to ensure accuracy and completeness.
• Collaborate with account handlers to develop appropriate solutions tailored to clients’ needs.
• Assist in negotiating with underwriters to secure optimal insurance terms.
• Maintain accurate and up-to-date records on company systems.
• Follow compliance procedures, including securing necessary approvals and maintaining client files.
• Assist team with office admin duties.
• Build and maintain relationships with underwriters and internal stakeholders.
• Stay informed about industry trends and developments to enhance offerings.
• Actively participate in personal development and adhere to regulatory requirements.

Who we’re looking for

• Experience in a similar or related role within the insurance market.
• Strong relationships with relevant underwriters and market contacts.
• Knowledge of specific products and relevant regulatory/legal frameworks.
• Customer-focused approach with excellent communication and interpersonal skills.
• Strong negotiation, influencing, and decision-making abilities.
• Highly numerate and literate with good analytical skills.
• Effective time management, able to meet deadlines under pressure.
• Adaptable and resilient, able to respond positively to change.
• Commercially astute with the ability to build sustainable relationships.
• Works independently and proactively while supporting team goals.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.