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About this Jewelry Inventory Control Specialist role at Asurion

Asurion · Onsite · US-Nashville

Position Overview


Primary Purpose:
The Jewelry Inventory Control Specialist supports production and repair operations by accurately selecting, allocating, and tracking diamonds, gemstones, and component parts for jewelry repair jobs. This role ensures materials are properly matched, documented, and meet quality standards to maintain inventory accuracy and support timely repair completion.


Duties/Responsibilities:

  • Select and pull diamonds, gemstones, and component parts for assigned repair orders
  • Accurately assign materials to jobs within the inventory tracking system
  • Verify stone and part specifications (size, type, and quality) to ensure proper match
  • Maintain accurate tracking of all materials used to support inventory control processes
  • Collaborate with production and repair teams to ensure timely job completion
  • Monitor inventory levels and report discrepancies, shortages, or quality concerns
  • Create and process Purchase Orders (POs) and Return Purchase Orders (RPOs) as needed
  • Perform cycle counts, pre-counts, and inventory audits
  • Ensure proper handling, storage, and security of all materials
  • Maintain a clean, organized, and safe work environment
  • Perform other duties as assigned

Knowledge/Skill Requirements:

  • Strong verbal and written communication skills in English
  • Proficiency in data entry and basic Excel functionality
  • Strong attention to detail and accuracy
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Ability to work independently and as part of a team

Physical Requirements:

  • Ability to perform work requiring close attention to small details
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Experience Requirements:

  • 1–3 years of experience in inventory control, production support, or customer service preferred
  • Jewelry, gemology, or related industry experience preferred

Education Requirements:

  • High School diploma or equivalent

Minimum Requirements:

  • The candidate should have 6 months of tenure in their current role
  • Performance rating must be Strong or above
  • Not enrolled in PIP (1 month), Written Warning (3 months), Final Written Warning (6 months), or higher disciplinary action
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About Asurion

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do

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