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About this Japanese Survey Validation Freelancer role at CXG

CXG · Remote · China

The Japanese freelancer oversees the quality of the reports delivered by the Evaluators by proofreading them. He/she makes sure that the information provided is up to the Company’s standards before it is delivered to the Client.

-        Be responsible of the quality delivered, making sure it is aligned with the Company’s standards before the surveys are published to the client

-        Ensure of the timely validation of the surveys

-        Get in touch with the evaluators or Operation Executives for additional information

-        Be professional under any circumstances when representing the Company.

-        Compensation: 1200 JPY/hour (approximately 4 surveys can be validated per hour).

Requirements

You bring to this position attention and accuracy for details that you support by:

-        Excellent communication skills in Japanese and English as you will be contacting Evaluators and Operation Executives on a regular basis, native speaker

-        Excellent organizing skills to make sure the surveys are delivered on time

-        Positive and outgoing personality

-        Microsoft Office skills

-        At least 1-2 years of Editing experience is a plus

-        Around 2 hours per day to this work

KEY COMPETENCES

-        Rigorous organization

-        Time management

-        Attention to detail

-        Customer-service orientation

-        Integrity

-        Reliability

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About CXG

Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands.

Learn more about Customer Experience Group by visiting www.customerexperiencegroup.com.

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