Jobs Companies SolutionHealth ITSM Operations Analyst - IT - Full Time

About this ITSM Operations Analyst - IT - Full Time role at SolutionHealth

SolutionHealth · Remote · Remote - NH

Come work at the best place to give and receive care!

​Job Description: 

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The IT Communications & Value Analyst supports the transparency, communication, and value realization of Information Technology services and initiatives. This role produces clear, consistent, and actionable insights that connect IT work to organizational priorities, service performance, and measurable outcomes. Reporting to the Senior Manager, ITSM Process & Innovation, this role functions as a centralized coordination and enablement resource for IT communications, reporting, and data-driven transparency. The Analyst supports consistent visibility into IT work, including initiatives, operational activities, and service performance, ensuring stakeholders have timely, accurate information to support decision-making and alignment.

What You’ll Do:

  • Develop, prepare, and deliver executive-level presentations, reports, and data packets in multiple formats (e.g., dashboards, written summaries, presentations) to support leadership decision-making
  • Collect, analyze, and synthesize data from multiple IT systems and sources, including ITSM tools, to produce accurate, timely, and actionable insights
  • Translate complex technical, operational, and performance information into clear, structured, and understandable communication for diverse audiences, including executive leadership, clinical stakeholders, and operational teams
  • And more.

Who You Are:

Education: Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education), Required
Licensure/certification: ITIL Foundation Certification within 6 months of hire and Epic certification(s) in one or more application modules, Required

Experience: Minimum of 5 years of experience in healthcare IT environments with significant exposure to Epic EHR/Environments, Required

Why You’ll Love Us:

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term disability, long-term disability, and life insurance coverage
  • Competitive pay
  • Tuition Reimbursement
  • 403(b) Retirement Savings Plan

And more!

Work Shift: 

M-F 8-5

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Ready to apply to SolutionHealth?
Apply to SolutionHealth

About SolutionHealth

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.

See all jobs at SolutionHealth →

Similar jobs

SO
Registered Nurse (RN) - Operating Room - On Call Team (Sun - Thurs - Overnights)
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 1d ago
SO
Discharge/Departure Lounge Coordinator (LNA) - Full Time - Day/Eve
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 1d ago
SO
Registered Nurse RN - Emergency Department - Full Time - Nights
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 1d ago
SO
Registered Nurse (RN) - Endoscopy - Per Diem
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 3d ago
SO
LNA II - Manchester Urology Portsmouth / Dover - Full Time
SolutionHealth
⚡ Apply early Portsmouth - 330 Borthwick Ave... Onsite
● New 👁 Seen ✓ Applied 3d ago
SO
Endoscopy Technician - Endoscopy - Full Time
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 3d ago
SO
Registered Nurse (RN) - Endoscopy - Full Time
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 3d ago
SO
Endoscopy Technician - Endoscopy - Full Time
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 3d ago
SO
Clinical Educator, Unit Based - ICU - Part Time
SolutionHealth
⚡ Apply early Nashua, NH Onsite
● New 👁 Seen ✓ Applied 3d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at SolutionHealth

See all jobs at SolutionHealth →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free