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About this IT Asset Administrator role at Crown Equipment

Crown Equipment · Onsite · Smithfield, New South Wales, Australia

We are seeking an IT Asset Administrator to join our IT Operations team in an entry-level, hands-on role. This position is ideal for someone starting their career and looking to develop skills in IT Asset Mnaagement (ITAM).

You will support the day-to-day administration of IT assets, including hardware, software, and procurement records, ensuring accurate data, strong controls, and smooth operational processes.

Full training and support will be provided.

Requirements

Key Responsibilities

  • Maintain accurate records of IT hardware and software assets across their lifecycle.
  • update asset records in the IT asset management system / CMDB
  • Assist with device onboarding, transfers, and offboarding activities.
  • Support software and license tracking under guidance from senior team members.
  • Raise and track IT purchase requests, purchase orders, and deliveries.
  • Assist with stocktake, audits, and reporting activities.
  • Respond to asset-related queries from IT, Finance, and business users.

Knowledge, Skills Experience

Essential

  • Strong attention to detail and organisational skills.
  • Good communication skills (written and verbal).
  • Comfortable working with data, spreadsheets, and systems.
  • A proactive, willing-to-learn attitude.
  • Ability to follow processes and meet deadlines.

Desirable (but not required)

  • Exposure to IT environments, service desks, or administration roles.
  • Basic understanding of IT hardware (laptops, monitors, peripherals).
  • Experience with Excel or similar tools.
  • Interest in IT operations, asset management, or procurement.

Benefits

Why Join Us

  • Entry-level opportunity with clear learning and development pathways.
  • exposure to enterprise IT operations and governance.
  • Support team environment with mentoring and on-the-job training.

Career Development

This role provides hands-on experience across:

  • IT Asset Management (ITAM)
  • Software licensing and subscriptions
  • Procurement and vendor administration
  • IT Operations and governance

What sets us apart? 

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.  

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: 

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide. 
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. 
  • Corporate Rates for Private Health Insurance. 
  • An inclusive working environment. 
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options. 

The Company 

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

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About Crown Equipment

Crown Equipment is one of the world’s largest material handling companies. Crown’s award-winning line of forklifts maintains a reputation for advanced product design, engineering and technology, and integrated manufacturing processes. Offering a broad range of forklifts and warehouse solutions, as well as automation and fleet management technologies, Crown provides customers with forward thinking and innovative products designed to improve performance and lower operating costs. Crown’s global service and distribution network offers Government-accredited Registered Training programs throughout Australia. With its Head Office in New Bremen, Ohio, and regional headquarters in Australia, China, Germany and Singapore, Crown’s ideas help global customers advance the productivity of their operations and accomplish more.

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