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About this International Business Development Manager role at Ace Hardware

Ace Hardware · Onsite · Panama - Panama City

About This Role


The International Business Development Manager leads growth across assigned global markets by identifying and securing qualified master franchisees, area developers, and licensees capable of multi unit expansion. You will shape country entry strategies, manage complex commercial negotiations, and move opportunities from initial interest through signed License and Distribution Agreements. You will also guide new partners through first store opening and the first year of the relationship, helping strengthen unit performance, royalties, and long term network growth. This role partners closely with Legal, executive leadership, and cross functional teams and reports to the Director, Business Development. The preferred work location is Panama or the United States, with international travel up to 60 percent.


What You’ll Do

  • Proactively source, evaluate, and secure well capitalized master franchisees, area developers, and licensees capable of multi unit growth
  • Lead commercial negotiations and execute letters of intent and License and Distribution Agreements with Legal and executive leadership
  • Analyze market data, competitors, regulations, demographics, and financial potential to prioritize countries and build entry strategies
  • Manage the opportunity pipeline from initial outreach through approval, financing support, signing, site selection, and first store opening
  • undefined
  • Serve as the primary corporate liaison during each new partner’s first year and lead Monthly Performance Reviews
  • Monitor store development, unit performance, compliance, and royalty growth while coordinating cross functional support
  • Protect brand equity by identifying and addressing commercial, legal, financial, and operational risks

Who You Are

You are a global business development leader who builds trusted relationships and turns market opportunities into sustainable multi unit growth. You combine commercial judgment, financial and legal acumen, and cultural awareness to navigate complex international partnerships.

 

Required Skills

  • Bachelor’s degree in business, marketing, or a related field
  • 10 or more years of progressive international business development or global franchise sales experience within a major multi unit brand
  • Proven success securing and closing international licensee or franchise opportunities
  • Strong knowledge of retail operations, franchise models, capitalization, financing, and lease negotiations
  • Understanding of international franchise regulations, cross border tax considerations, and currency and financial risk
  • Professional fluency in English
  • Ability to travel internationally up to 60 percent

Preferred Skills

  • Master’s degree in business, marketing, or a related field
  • Proficiency in Spanish or another major global language
  • Established network of investors, real estate developers, and multi unit operators, preferably in Latin America

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.


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About Ace Hardware

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of

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