Operational Resilience Americas Department

The Americas Operational Resilience Department enables the bank to effectively manage business threats and mitigate the risk of disruptions. The department ensures the readiness of each entity, as well as the ability to respond adequately to disruptive events, minimizing the impact on the delivery of services supporting the bank’s critical operations.

The department addresses both Resilience Transformation and Resilience Operations. The transformation aspect encompasses resilience strategy, program execution, and the development of new capabilities across the organization. Meanwhile, resilience operations provide visibility and readiness in day-to-day activities, including new product launches, continuity testing, and event and crisis management.

The functions performed span all lines of business and corporate functions across the Americas region to mitigate risks and disruptions through an efficient and sustainable framework, effectively reducing risk and enabling Mizuho to meet growing business expectations and regulatory requirements.

As part of Mizuho Americas’ ongoing efforts to build a more resilient organization, we are creating a new role in Operational Resilience Data Quality and Control to join our team. This individual will play a critical role in enhancing the firm’s ability to prepare for, respond to, and recover from disruptions to business operations.

The successful candidate will be responsible for metric definition, governance, reporting integrity, and data quality across the Operational Resilience program. This role ensures alignment with regulatory requirements, internal policy, and independent assessment findings. This role will work in close partnership with all Operational Resilience pillars. Key areas of focus include business continuity, disaster recovery, technology testing, third-party resilience, and data resilience.

This position is a key contributor to the Operational Resilience Program and offers a unique opportunity to foster transparency through the delivery of analytics and insights on risk and control indicators. The design, automation, and analysis of controls and related risks will leverage all available tools and solutions, including AI.

Key Responsibilities

• Ensure alignment of resilience metrics across business requirements and technology implementations, such as business RTO and RPO, across entities and teams.

• Address gaps and findings from independent assessments and self-identified issues.

• Conduct data analysis and reconciliation across systems of reference.

• Perform functional administration of the Operational Resilience tool.

• Automate and optimize data analytics across solutions, including Copilot, SharePoint, and Power BI.

• Develop governance and management reporting and escalate data quality and controls risks.

• Facilitate the integration of resilience measures across key domains, including business continuity, IT disaster recovery, third-party risk management, and crisis management, ensuring a cohesive and coordinated approach to embedding resilience analytics and measures into core processes, systems, and decision-making practices.

• Identify, implement, and report on new key performance indicators (KPIs) and key risk indicators (KRIs), and manage the related definitions, audit trail, and documentation.

Qualifications

• Bachelor’s degree in business, Data Analytics, IS, Finance, or related field.

• Experience in metrics, reporting, or data governance within financial services.

• Strong analytical, reporting, and stakeholder engagement capabilities.

• Minimum of 5 years of relevant experience in risk management within the financial services, insurance, or investment management sectors, with a strong understanding of Corporate and Investment Banking (CIB) operations.

• Familiarity with key components of operational resilience programs, including governance, scenario development and testing, crisis response, and education and awareness initiatives.

• Experience with tools such as Fusion Risk Management or ServiceNow, as well as Power BI and SharePoint.

• Ability to perform effectively under pressure, managing crises and operational disruptions with a structured, strategic, and composed approach.

• Understanding of regulatory requirements and supervisory expectations related to operational resilience, including frameworks such as:

  • Basel Committee on Banking Supervision (BCBS) Principles for Operational Resilience

  • U.S. Federal Reserve, OCC, and FDIC guidance

  • UK Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) requirements

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.   

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill​, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.​​

Mizuho Americas offers a competitive total rewards package.

We are an EEO/AA Employer - M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

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