Essential Job Statements

• Collaborate with business partners and centers of excellence to identify training needs and solutions.  

• Acts as a consultant and collaborates with instructional designers, trainers, business units, and area experts to determine course content and appropriate method of delivery. 

• Advises and collaborates with instructional designers to improve training activities and program effectiveness based on metrics and evaluations. 

• Develop classroom and/or web-based courses and learning materials that support the development of team members to meet the goals and business strategy of the business area and organization 

• Evaluate learning outcome applying Kirkpatrick’s methodology of evaluation to ensure return on expectation and alignment with the mission, organizational strategic goals and operational objectives 

• Leads and collaborates on creation of multi-faceted curricula, delegating design tasks to Jr instructional designers. 

• Facilitates learning deliverable review process 

• Identifies and implements process improvements for instructional design team. 

• Adapt instructional content or delivery methods for different levels or types of learners. 

• Assists with communication and promotion of learning opportunities through email and intranet design elements 

• Facilitate in-person and/or virtual training on soft skills, technology, and other competencies 

Patient Population

Not applicable to this position. 

Employment Qualifications

Education Qualifications

Required Education: 

Bachelor’s degree in graphic design, instructional design, education or a related field, or related professional experience 

Combination of education and experience will be considered in lieu of a degree.

Preferred Education: 

Master’s degree in a related field preferred. 

Licensure/Certification Required: 

Licensure/Certification Preferred: 

Kirkpatrick’s Methodology of Evaluation Certification 

Minimum Qualifications 

Years and Type of Required Experience:

5 years of related experience in content development or related instructional design experience

Other Knowledge, Skills and Abilities Required: 

Developing virtual education experiences.

Demonstrated advanced understanding of instructional design models and learning theory resulting in improved employee job performance. 

Facilitation of training both in-classroom and virtual. 

Cultural Responsiveness:

Other Knowledge, Skills and Abilities Preferred: 

• eLearning development software experience - Articulate 360 preferred. 

• Experience using Camtasia video recording and editing software preferred. 

• Strong graphics background with experience using graphics software. 

• Project Management experience preferred. 

• Healthcare experience 

• Knowledge of current human resources, training, and organizational development trends. 

• Experience in public speaking and facilitation of training. 

Working Conditions

Periods of high stress and fluctuating workloads may occur. 

General office environment. 
May have periods of constant interruptions. 

Prolonged periods of working alone.  

Other: Long periods of time at a computer

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards  

Physical Requirements: Hear alarms/telephone/tape recorder, Repetitive arm/hand movements, Finger Dexterity, Color Vision

Hazards: N/A

Mental/Sensory – Emotional   

Mental / Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Fast-paced environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change 

Compensation Range

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran