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About this Infrastructure and Software Support Engineer role at MBDA

MBDA · Hybrid · Stevenage

We are looking for a hands on Infrastructure and Software Support Engineer to support our growing Software Engineering Environments team . This is a varied role combining exposure to networking, Linux system support, security awareness, infrastructure and software artefact governance!

 

Salary: Circa £60,000 depending on experience

Dynamic (hybrid) working: typically 4 days per week on-site due to workload classification

Security Clearance: Sole British Citizen only

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.  Due to the nature of this role, you must also be eligible to achieve UK Security Clearance (DV) for role.

 

What we can offer you:

  • Company bonus: Up to £2,500 (based on company performance and will vary year to year)
  • Pension: maximum total (employer and employee) contribution of up to 14%
  • Overtime: opportunity for paid overtime
  • Flexi Leave: Up to 15 additional days
  • Flexible working: We welcome applicants who are looking for flexible working arrangements
  • Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
  • Facilities: Fantastic site facilities including subsidised meals, free car parking and much more…
  • Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

 

The opportunity

 

The role would suit somebody with an interest in networking and cyber/security concepts who also enjoys practical problem solving across mixed technical environments.

 

Rather than being directly responsible for enterprise ownership, the successful candidate will help diagnose and investigate infrastructure and connectivity issues working closely with internal IT, Network, Security and Infrastructure teams to help coordinate and resolve problems.

 

The role also includes Linux administration, virtual environment support and general infrastructure support across development environments, while also contributing heavily to our software artefact and security processes.


  • An opportunity to work across a varied engineering and infrastructure environment
  • Exposure to networking, Linux, Security & virtualisation technologies
  • Supportive team environments

 

Infrastructure & Technical Support

  • Investigate and troubleshoot connectivity, systems and infrastructure related issues
  • Assist with diagnosing network related problems and coordinating various IT teams to resolution
  • Support operational maintenance and improvement activities across environments

 

Linux & Virtualisation

  • Support Linux systems including RHEL & Ubuntu environments
  • Support VMWare virtual environments & Infrastructure platforms
  • Monitor system health, performance and capacity utilisation

 

Networking & Security

  • Apply understanding of networking fundamental including TCP/IP, VLANs, DNS & DHCP
  • Assist with security remediation, patching and compliance activities
  • Help identify risk, vulnerabilities and operational issues within environments

 

Collaboration & Continuous Improvements

  • Work with multiple technical teams and stakeholders across Software Engineering & IT
  • Maintain technical documentation and support process
  • Support automation & tooling improvements where appropriate

 

Governance

  • Directly working on our software release and archive process
  • Direct involvement in our Software Supply Chain management process
  • Ensuring the above critical business workflows are maintained and executed

 

What we're looking for from you:

 

A mix of:

  • Good understanding of networking fundamentals & troubleshooting concepts
  • Experience supporting Linux systems (RHEL, Ubuntu or similar)
  • Strong problem solving & diagnosing skills
  • Ability to work across multiple technical disciplines
  • Comfortable working with both technical and non-technical teams
  • An understanding of Open Source software packages/libraries composition and the potential security threats they pose to a companies Software Supply Chain
  • Experience working with Artifactory
  • Exposure to VMware or virtualisation environments
  • Understanding of security principles and secure environments

 

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation.  We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

 

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more…

 

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

 

Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

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How this Technical Support salary compares

This role pays $79,479/yr — in line with the typical range for Technical Support roles.

$57,842 median $99,400 $162,750

Typical range $73,761–$131,938/yr, from 672 comparable Technical Support listings on JobsRadar (pay annualized to USD). See Technical Support salary insights →

About MBDA

MBDA è l'unico gruppo europeo in grado di progettare e produrre missili e sistemi missilistici per rispondere alle più svariate esigenze operative, presenti e future, per le forze armate. Grazie alla presenza in cinque paesi europei (Francia, Germania, Italia, Regno Unito, Spagna) e negli Stati Uniti, MBDA ha ottenuto nel 2018 ricavi per 3,2 miliardi di Euro e dispone di un portafoglio ordini di 17,4 miliardi di Euro. Con più di 90 clienti tra le forze armate di tutto il mondo, MBDA è uno dei leader mondiali nei missili e nei sistemi missilistici. MBDA detiene il 20% del mercato missilistico globale ed oltre un terzo del mercato al di fuori degli Stati Uniti ed opera con l’obiettivo di acced

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