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About this Industrial Engineer - Senior role at FedEx Express

FedEx Express · Onsite · FXE-EU/PRT/OPOA/OPOA/Porto

Company:

PTJ Fedex Express Portugal, Unip., Lda

Address:

Rua Lionesa

Scheduled Weekly Hours:

40

Worker Type:

Regular

Posting Start Date

4-nov-2026

Posting Close Date:

13-nov-2026

Job Family:

FXE-EU: Industrial Engineer (ID)

Position Summary:

The Industrial Engineer Senior -  process engineering is part of the European Planning & Engineering team and will lead European Customs Clearance related projects in a Safe environment focused on new software development / implementations using process mapping i.e BMP flows and deliver data-driven recommendations and reports to executives and stakeholders.

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

The responsibilities of the Industrial Engineer Senior:

  • Would be required to project lead and oversee regional complex cross functional programs

  • Recommend, lead and execute business analysis plans for new and existing projects

  • Provide recommendations to Senior Management/Leadership Team.

  • Produce complex business process model flows (BPM flows) and develop SOP’s/ job aids

  • Recognize and recommend opportunities for innovations, automations, and increased productivity

  • Take ownership of initiatives and work independently to successful conclusion

  • Evaluate business requests and needs against the strategy

  • Lead any European project from start to finish (business case development, project plan, execution, implementation, hyper care support

  • Maintain close partnerships with collaborating departments e.g. IT, Operations, Finance and Regulatory.

  • Engage with all levels of business stakeholders to identify business needs

The ideal Industrial Engineer has very strong analytical (numeric & strategic) and process thinking capabilities and has the following profile:

  • Experience as a Industrial Engineer in an International Business environment.

  • Preferably: Business school/University level education, in business-administration (MBA), business-engineering, master’s in Engineering, information technology or business analytics, or similar

  • Preferably: PMP certificate, or willing to study to obtain this

  • Good written and verbal communication skills

  • Good planning, organizing and problem solving skills

  • Very good analytical skills. Understand user needs and translate them into business requirements / flows

  • Experience in designing and documenting business/system process flows

  • Affinity with systems, technology and project management

  • Innovative mindset

  • Excellent interpersonal & negotiation skills with the ability to interact effectively throughout various functional groups and hierarchical levels

  • Willingness to travel frequently (30% or more) to various FedEx locations in Europe

  • Ability to lead internal cross-functional teams to fast-cycle strategic developments

  • Previous exposure to Customs Clearance is an advantage

  • Affinity with the Express Transportation industry

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 

Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 

Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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About FedEx Express

FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all-cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to

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