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Job Description: Duck Creek Policy Configurator / Developer

Location: Hyderabad, India
Employment Type: Full-Time
Experience: 4-8 Years

Position Overview

The Hartford is seeking a skilled Duck Creek Policy Configurator / Developer to design, configure, test, and support policy administration capabilities for Property & Casualty insurance products.

This hands-on engineering role will be responsible for translating product and business requirements into maintainable Duck Creek Policy configurations.

The ideal candidate will possess strong expertise in Duck Creek Policy and Author, a sound understanding of P&C insurance, and an ownership mindset focused on product speed-to-market, configuration quality, production stability, and customer outcomes.

Key Responsibilities:

Duck Creek Policy Configuration

• Configure and maintain insurance products using Duck Creek Policy and Author.
• Implement policy lifecycle capabilities, including quote, rating, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
• Configure forms, screens, fields, validation rules, business rules, workflows, transactions, and product definitions.
• Develop and maintain manuscripts, XML-based configurations, XSLT transformations, JavaScript components, and SQL scripts.
• Analyse requirements and perform impact assessments across products, transactions, integrations, and downstream systems.
• Maintain technical documentation, configuration specifications, and implementation decisions aligned to best practices guideline

Software Engineering and Integration

• Develop and consume REST and SOAP services supporting Policy integrations.
• Collaborate with integration teams to connect Duck Creek Policy with billing, claims, document generation, customer, data, and external partner systems.
• Participate in peer reviews and address feedback related to code quality, maintainability, security, and performance.
• Create unit tests and support functional, integration, regression, and end-to-end testing.
• Follow ‘AI First’ development approach, use inhouse AI Agents for day-to-day activities
• Contribute reusable components, development guidelines, and Duck Creek engineering best practices

Duck Creek OnDemand Alignment

• Evaluate available Duck Creek OnDemand capabilities before developing custom solutions.
• Support Duck Creek upgrades, product updates, cloud releases, and feature-adoption activities.
• Identify obsolete configurations, customization risks, and opportunities to reduce technical debt.
• Ensure configurations remain compatible, maintainable, and supportable across platform upgrades.

Delivery and Business Outcome Ownership

• Own assigned capabilities from requirements analysis through development, testing, deployment, and production stabilization.
• Provide accurate delivery estimates and communicate dependencies, risks, issues, and mitigation plans.
• Troubleshoot configuration, integration, data, performance, and production issues and drive them to resolution.
• Participate actively in Agile ceremonies, backlog refinement, sprint planning, demonstrations, and retrospectives.

MUST HAVE Skills

• 4-6 years of Duck application development experience, including strong hands-on experience with Duck Creek Policy Certification
• Hands-on expertise in Duck Creek Author and Policy product configuration.
• Experience configuring policy transactions, business rules, validations, forms, screens, workflows, and product definitions.
• Strong understanding of the P&C insurance policy lifecycle, including quoting, underwriting, issuance, endorsements, renewals, cancellations, and reinstatements.
• Experience with Duck Creek manuscripts and configuration technologies such as XML, XSLT, JavaScript, HTML, CSS, and SQL.
• Experience with Duck Creek data models, debugging, trace analysis, and configuration troubleshooting.
• Experience developing or consuming REST and SOAP APIs.
• Experience with Git-based source control, pull requests, code reviews, and CI/CD practices.
• Experience using engineering tools such as GitHub, Jenkins, SonarQube, Rally, or equivalent platforms.
• Ability to write unit tests and support functional, integration, regression, and end-to-end testing.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Demonstrated accountability for delivery quality and production outcomes.

SHOULD HAVE Skills

• Experience with Duck Creek OnDemand and cloud-based Policy implementations.
• Experience supporting Duck Creek cloud releases and feature adoption.
• Knowledge of Duck Creek Rating, Forms, Example Platform, or related capabilities.
• Experience configuring Personal Lines or Commercial Lines insurance products.
• Exposure to Duck Creek Billing, Claims, Insights, or Distribution Management.
• Experience with test automation and automated configuration validation.
• Understanding of document generation, third-party data services, and insurance platform integrations.
• Familiarity with application monitoring and observability tools such as Splunk or Dynatrace.
• Exposure to approved AI-assisted development tools for analysis, documentation, testing, or developer productivity.

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline; equivalent relevant experience may be considered.

Hartford Success Profile

• Owns assigned capabilities from configuration through successful production adoption.
• Connects technical work to business, customer, agent, and underwriting outcomes.
• Prioritizes configuration over customization and builds upgrade-compatible solutions.
• Balances delivery speed with quality, security, reliability, and maintainability.
• Communicates risks and dependencies early and collaborates effectively across teams.
• Continuously develops Duck Creek expertise and contributes to stronger engineering practices.

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