About this HVAC Mechanical Service Technician Lead role at Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
POSITION OBJECTIVE
Strengthen the Justice Center’s HVAC and BAS technical capabilities while improving maintenance quality, digital PM execution, and long-term equipment reliability. This is primarily a hands-on senior technical role, not a replacement for the Maintenance Manager.
POSITION SUMMARY
The HVAC/Mechanical Service Technician III provides advanced technical support in the operation, preventive maintenance, troubleshooting, and repair of HVAC and mechanical building systems at the Osvaldo N. Soto Justice Center, an approximately 620,000-square-foot, multi-story judicial facility.
This hands-on position combines commercial HVAC expertise with building automation system (BAS) support, maintenance quality assurance, computerized maintenance management system (CMMS) coordination, and technical mentoring. The position supports the transition to electronic preventive maintenance documentation and contributes to safe, reliable, and efficient building operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. HVAC AND MECHANICAL SYSTEMS OPERATIONS
- Perform advanced preventive maintenance, troubleshooting, diagnostics, and corrective repairs on commercial HVAC and mechanical systems.
- Maintain and troubleshoot AHUs, DOAS units, FCUs, pumps, motors, valves, variable frequency drives (VFDs), and associated equipment.
- Diagnose mechanical, electrical, airflow, temperature-control, and equipment performance deficiencies.
- Analyze recurring equipment failures and recommend corrective actions to improve reliability.
- Assist with equipment inspections, testing, operational adjustments, and performance evaluations.
2. BUILDING AUTOMATION SYSTEM SUPPORT
- Monitor HVAC system operation through the facility’s Johnson Controls Metasys BAS.
- Investigate alarms, abnormal operating conditions, equipment trends, setpoints, and sequences of operation.
- Troubleshoot HVAC-related sensors, actuators, control valves, and VFD interfaces.
- Differentiate mechanical failures from controls-related deficiencies and recommend corrective actions.
- Coordinate with controls specialists for programming and advanced support; identify energy-efficiency opportunities.
3. PREVENTIVE MAINTENANCE AND CMMS SUPPORT
- Support preventive, predictive, and corrective maintenance programs.
- Review work orders for technical accuracy, completeness, and appropriate documentation.
- Assist with implementation and ongoing improvement of electronic, paperless PM checklists within the CMMS.
- Recommend PM procedure improvements using OEM requirements, operating conditions, and maintenance best practices.
- Document deficiencies, support accurate equipment histories, and help identify overdue or recurring work.
4. MAINTENANCE QUALITY ASSURANCE AND QUALITY CONTROL
- Inspect selected preventive and corrective maintenance work performed by in-house technicians and contractors.
- Verify work against maintenance procedures, manufacturer recommendations, technical specifications, and safety requirements.
- Document incomplete work, recurring deficiencies, and corrective actions; conduct follow-up verification.
- Review work-order narratives to confirm accurate descriptions of work performed and findings.
5. TECHNICAL LEADERSHIP AND TEAM SUPPORT
- Serve as a senior technical resource for HVAC, mechanical, and related building systems.
- Provide troubleshooting guidance and mentor technicians in HVAC diagnostics and BAS fundamentals.
- Assist the Maintenance Manager with technical assessments and repair recommendations.
- Promote safe work practices, quality workmanship, and cross-trade coordination.
- Provide technical leadership without assuming formal personnel-management authority unless separately assigned.
6. CONTRACTOR AND OPERATIONAL SUPPORT
- Coordinate technical activities with specialized HVAC, mechanical, and controls contractors as directed.
- Assist with access, scope clarification, verification of completed work, shutdowns, startups, and special projects.
- Support standard operating procedures, emergency response guidance, equipment documentation, and regulatory inspections.
- Maintain clear communication about equipment risks, service interruptions, and unresolved deficiencies.
MINIMUM QUALIFICATIONS
- High school diploma or GED required; HVAC/R technical training preferred.
- At least five years of commercial or institutional HVAC maintenance experience; seven or more preferred.
- Experience with large commercial HVAC equipment and associated electrical and mechanical controls.
- Working knowledge of BAS/BMS platforms; Johnson Controls Metasys experience preferred.
- Ability to interpret mechanical drawings, electrical schematics, equipment manuals, and sequences of operation.
- Experience using a CMMS for work orders, PMs, and equipment history.
- Proficient with computers and common workplace software
- Strong command of written and spoken English for clear documentation and communication.
- EPA Section 608 certification appropriate to refrigerant work performed; additional HVAC or controls certifications preferred.
CORE COMPETENCIES
- Advanced troubleshooting
- Mechanical and controls aptitude
- Technical documentation
- Quality inspection
- Safety leadership
- Team mentoring
- Contractor coordination
- Customer service
- Independent judgment
WORK ENVIRONMENT
On-site work in an active judicial facility, including mechanical rooms, rooftops, equipment spaces, and restricted-access areas as authorized. Duties may require physical activity typical of commercial HVAC service and occasional schedule adjustments for critical maintenance or emergency response, consistent with company policy. The normal work schedule is Monday through Friday. Occasional Saturday work and after hours may be required to support planned maintenance, projects, operational needs, or emergency response.
PERFORMANCE EXPECTATIONS
- HVAC system reliability, troubleshooting effectiveness, and reduction of repeat failures.
- Timely, safe, and technically sound completion of assigned maintenance activities.
- Quality and completeness of CMMS records and electronic PM checklists.
- Documented quality inspections and timely verification of corrective actions.
- Effective technical support, teamwork, contractor coordination, and communication.
HIRING HOURLY RANGE: $33-$46 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.