About this Human Resources - Learning & Development (Tech) Off-Cycle Internship (Jan - Jun 27) role at PwC
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
Intern/TraineeJob Description & Summary
At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
Key Responsibilities:
PwC is moving towards having GenAI and automation as an instrumental pivot in the way we do things. As a Learning & Development (Tech) Intern, you will support our digitalisation and automation journey to embed GenAI tools and automate our operations based on the existing end-to-end training operations. You will get to learn and bring digital changes in the L&D function and enhance the overall team’s working experience and efficiency to coordinate programmes, manage data, and enhancement the learning experience for employees.
L&D Technology & Projects
Support implementation and optimisation of L&D technology solutions (e.g. Learning Management Systems, digital learning platforms and tools)
Participate in L&D tech-related projects, including process improvements and automation initiatives
Execute GenAI solutions to daily operations within the department and with the benefits impacting firmwide.
Compile and analyse usage and engagement data to identify trends and opportunities to enhance learning solutions
Work on documentation, workflows and troubleshooting related to L&D technologies
Data & Reporting
Assist in preparing management and training reports (e.g. attendance, feedback, completion rates)
Handle, manipulate and analyse training-related data responsibly
Help monitor learning metrics and provide insights for continuous improvement
Team & Project Support
Provide ad hoc support to the L&D team on various projects and initiatives
Contribute ideas to enhance learner engagement and programme effectiveness
Participate in internal meetings and discussions as a learning opportunity
What we are looking for:
Students currently pursuing a Bachelor’s degree in Computer Science, Information Systems or related disciplines are preferred.
A strong interest in process automation, HR technology, digital transformation or low-code development.
Experience or coursework in Microsoft Power Automate development, with a basic understanding of logic-based automation such as triggers, conditions and loops.
Analytical and problem-solving skills, with the ability to think logically and approach challenges in a structured way.
Good communication and interpersonal skills, with the ability to collaborate effectively with different stakeholders.
A proactive mindset, with eagerness to learn and explore new tools and technologies independently.
Strong attention to detail and the ability to document work clearly and accurately.
Basic familiarity with tools such as Power BI, Power Apps, SharePoint or Teams will be advantageous.
Basic coding knowledge in languages such as JavaScript or HTML will be an advantage.
Ability to work independently as well as collaboratively in a team environment.
Application Notes
Please indicate your first-choice role and, where applicable, a second-choice role, based on your skills, interests, and career aspirations.
Only shortlisted candidates will be notified due to the high volume of applications.
Kindly upload both your resume and academic transcript/degree audit in PDF format
Have questions? Get in touch with us at [email protected]
There have been reports of scammers impersonating PwC HR professionals contacting individuals about fraudulent job opportunities using non-PwC domain email addresses and an overseas number. Please note that genuine communications from our HR team will only come from "@pwc.com" email addresses.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well BeingDesired Languages (If blank, desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
