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About this Human Resources Generalist - Phoenix, AZ role at Grand Canyon University

Grand Canyon University · Onsite · AZ Phoenix

Are you passionate about building great workplace experiences and helping employees succeed? As an HR Generalist, you'll play a key role in supporting employees and leaders across a variety of human resources functions, including employee relations, performance management, training, and compliance. This position serves as a trusted advisor to managers, helping them navigate workplace challenges while driving engagement, retention, and organizational effectiveness. If you enjoy problem-solving, coaching leaders, and making a meaningful impact on workplace culture, we'd love to hear from you.


Primary Responsibilities /Accountabilities/ Essential Functions:

  • Deliver HR services to client groups and general HR support to employees, and front-line managers.
  • Work closely with management to improve work relationships, build morale, increase productivity and retention.
  • Manage employee relations situations at assigned location(s); partner with HR Manager as needed to effectively resolve situations; identify trends in employee relations cases to address root cause; educate managers on how to handle situations more effectively.
  • Provide guidance and counsel to management staff regarding appropriate progressive discipline and termination steps.  Monitor and review corrective action and termination documentation for completeness and organizational consistency. 
  • Identify trends and issues impacting employees and management. Identify training and management coaching needs.  Deliver new manager and other HR-related training to managers.
  • Remain abreast of labor laws (e.g., FMLA, ADA, etc.) and provide education to location managers/supervisors; coordinate any related situations with HR Service Center (ESC).
  • Act as employee advocate as needed.
  • Participate in relevant business and HR meetings.
  • Perform other duties as assigned.

Equipment Used and Responsibility

  • MS Office Suite
  • Employee relations investigations and counsel employees



Experience/  Education

  • Bachelor’s degree from a regionally accredited institution in Human Resources or Business Administration preferred.
  • Minimum of 2 years of experience in Human Resources, with strong focus in employee relations required.
  • PHR Certification preferred.
  • Must pass background investigation.



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About Grand Canyon University

GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the univer

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