About this HR Service Delivery Associate role at Accenture
Accenture · Onsite · Bengaluru
Skill required: Talent Acquisition - Talent Identification
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. • "• Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awaren • "• Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awaren
What are we looking for? • Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awareness • Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette technique+H3. • Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. • Resilient and able to work under pressure • Organization & prioritisation skills to deliver as per deadlines • Attention to detail & quality driven in communications and all system transactions • Demonstrate high levels of confidentiality • Team Work & collaboration • Multi-cultural awareness • Flexibile to work in Shifts
Roles and Responsibilities: • • Working alongside recruitment & Onboarding team to: • o Understand the recruitment priorities of the business to spot required skills & competencies for each role • o Utilise market-mapping techniques to understand where talent exists, keep up-to-date on market trends and provide strategic advice on how best to access talent • o Create Requisition in recruitment system • o Create and maintain contact with talent communities for both active and passive candidates within required skill-sets • o Use a variety of direct candidate attraction techniques, including job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimisation activity etc. to drive candidates to the company website • o Screen Candidate profiles • o Engage with candidates to produce short-lists and long-lists as part of recruitment campaigns where required • o Schedule interviews of shortlisted candidates • o Facilitate reference checks & back ground verification checks as per the recruitment guidelines • o Evaluate potential sourcing channels in line with sourcing strategy • o Monitor sourcing channel effectiveness • o Manage candidate relationships and keep them engaged throughout the recruitment process • • Candidate Management- Track internal & external candidates through entire workflow on candidate tracking system to keep recruitment database up to date • • Onboard the selected candidates • • Assist vendor invoicing process by raising purchase orders • • Processing all recruitment activitoes in ATS Recruiting workflow • • Read, understand and analyze client process as per the business rules. • • Execute full range of the process accurately and timely as a hands on processor. • • Escalate issues and seek advice when faced with complex issues problems. • • Follow Work Instructions while processing • • Highlight any anomalies in Work Instructionsprocess documentation to the SME Leads.Any Graduation
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. • "• Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awaren • "• Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awaren
What are we looking for? • Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all le+H3system transactions • Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate • Basic Leadership and coaching skills • Team Work & Collaboration • Self driven • Flexibility to work in Shifts. • Results target oriented • Multi-cultural awareness • Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette technique+H3. • Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. • Resilient and able to work under pressure • Organization & prioritisation skills to deliver as per deadlines • Attention to detail & quality driven in communications and all system transactions • Demonstrate high levels of confidentiality • Team Work & collaboration • Multi-cultural awareness • Flexibile to work in Shifts
Roles and Responsibilities: • • Working alongside recruitment & Onboarding team to: • o Understand the recruitment priorities of the business to spot required skills & competencies for each role • o Utilise market-mapping techniques to understand where talent exists, keep up-to-date on market trends and provide strategic advice on how best to access talent • o Create Requisition in recruitment system • o Create and maintain contact with talent communities for both active and passive candidates within required skill-sets • o Use a variety of direct candidate attraction techniques, including job boards, Boolean searches, CV databases, referrals, social networking sites, search engine optimisation activity etc. to drive candidates to the company website • o Screen Candidate profiles • o Engage with candidates to produce short-lists and long-lists as part of recruitment campaigns where required • o Schedule interviews of shortlisted candidates • o Facilitate reference checks & back ground verification checks as per the recruitment guidelines • o Evaluate potential sourcing channels in line with sourcing strategy • o Monitor sourcing channel effectiveness • o Manage candidate relationships and keep them engaged throughout the recruitment process • • Candidate Management- Track internal & external candidates through entire workflow on candidate tracking system to keep recruitment database up to date • • Onboard the selected candidates • • Assist vendor invoicing process by raising purchase orders • • Processing all recruitment activitoes in ATS Recruiting workflow • • Read, understand and analyze client process as per the business rules. • • Execute full range of the process accurately and timely as a hands on processor. • • Escalate issues and seek advice when faced with complex issues problems. • • Follow Work Instructions while processing • • Highlight any anomalies in Work Instructionsprocess documentation to the SME Leads.Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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