Responsibilities

• Design, standardize, and scale global Employee Lifecycle processes (Onboarding, Transfers, Offboarding, and other HR operations) across multiple regions, ensuring compliance, efficiency, and a consistent employee experience
• Build and maintain a global Benefits framework, including governance principles, eligibility rules, vendor management, and ongoing optimization of benefits programs
• Audit existing HR processes, identify operational gaps, compliance risks, and improvement opportunities, and implement solutions that increase efficiency and scalability
• Partner with HRIS and Automation teams to translate business needs into technical requirements, improve data integrity, and automate manual HR workflows
• Establish quality control mechanisms, operational checkpoints, and access controls to minimize financial, compliance, and process-related risks
• Develop HR operational metrics and dashboards to track service quality, cost efficiency, automation progress, and process performance
• Lead, mentor, and coordinate a team of HR Operations specialists across Lifecycle, Benefits, HRIS, and Automation areas
• Manage relationships with strategic vendors, negotiate commercial terms, and evaluate benefits ROI to optimize company investment
• Collaborate closely with HR, Finance, Legal, and other stakeholders to ensure smooth implementation of HR initiatives across different locations
• Drive continuous improvement of HR operations through process optimization, automation, and data-driven decision-making

Requirements

• 5+ years of HR experience, with 2–3+ years in a senior HR Operations, HR Lead, C&B Lead, or similar role within an international or fast-growing environment
• Proven experience designing and scaling Employee Lifecycle processes across multiple countries or business hubs
• Strong knowledge of global benefits management, including benefits strategy, governance, vendor management, and cost optimization
• Experience managing HRIS systems, improving data quality, and implementing HR process automation
• Ability to translate business requirements into technical solutions and work effectively with HR technology teams
• Experience with HR analytics, operational reporting, dashboards, and data-driven decision-making
• Strong understanding of compliance, risk management, and audit processes within HR operations
• Experience leading and developing teams, setting priorities, and establishing operational standards
• Strong negotiation, stakeholder management, and executive communication skills
• Advanced Excel skills and experience working with data visualization tools
• Systems thinking, strong business acumen, and the ability to manage complex cross-functional projects

Will be a plus

• Knowledge of international Compensation & Benefits practices and global perks platforms
• Experience working with international health insurance providers and benefits vendors
• Hands-on experience with HRIS implementations, system migrations, and workflow automation projects
• Experience applying AI solutions to improve HR processes and operational efficiency

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)