Key Responsibilities

1. Talent Acquisition & Recruiting

• Manage the end-to-end recruitment process, from role intake and sourcing to offer management and closing candidates.

• Partner with hiring managers to understand hiring needs, define role requirements, and develop effective recruiting strategies.

• Source and engage candidates through LinkedIn, referrals, job boards, and other relevant channels.

• Screen candidates, coordinate interviews, gather feedback, and ensure a smooth and timely hiring process.

• Build and maintain strong candidate pipelines for current and future hiring needs.

• Deliver a positive candidate experience through clear communication and timely follow-ups.

• Manage offer rollouts, coordinate pre-employment documentation, and partner with hiring managers to close candidates.

• Track recruiting metrics, hiring progress, and pipeline health.

• Continuously improve recruiting processes, sourcing strategies, and employer branding initiatives.

2. HR Operations & Employee Lifecycle

• Manage employee lifecycle processes, including onboarding, employee changes, and offboarding.

• Coordinate new hire onboarding to ensure employees have a smooth and engaging start at Harper.

• Maintain accurate employee records, HR systems, personnel files, and employment documentation.

• Prepare offer letters, employment letters, and other HR-related documentation.

• Manage day-to-day HR operations and respond to employee queries related to policies, benefits, leave, and HR processes.

• Coordinate with payroll and benefits providers to ensure accurate and timely administration.

• Support leave management, employee data updates, and other HR administrative processes.

3. Employee Experience & Engagement

• Serve as a trusted point of contact for employees on day-to-day HR matters.

• Support employee engagement initiatives, team activities, and culture-building programs.

• Help organize employee surveys and identify opportunities to improve the employee experience.

• Support performance review cycles, feedback processes, and employee development initiatives.

• Foster a collaborative, inclusive, and people-first work environment.

4. HR Policies & Compliance

• Support the implementation and communication of HR policies, procedures, and employee guidelines.

• Maintain and update HR documentation and the employee handbook.

• Help ensure compliance with applicable employment laws and internal policies.

• Handle sensitive employee information with confidentiality and discretion.

• Identify opportunities to simplify and improve HR workflows and processes.

5. People Programs & Process Improvement

• Partner with the VP of People on initiatives across talent acquisition, employee experience, and People Operations.

• Build and maintain recruiting and HR dashboards to track key metrics.

• Identify opportunities to streamline processes and improve operational efficiency.

• Support the development of scalable People practices as Harper grows.

Qualifications & Experience

• 3 years of experience in HR Generalist, Talent Acquisition, or People Operations roles.

• Experience managing end-to-end recruitment for technical and non-technical roles, preferably in a technology or SaaS company.

• Solid understanding of core HR processes and the employee lifecycle.

• Strong sourcing, candidate assessment, stakeholder management, and communication skills.

• Ability to manage multiple open roles and HR priorities simultaneously.

• Comfortable working with hiring managers, employees, and senior leadership.

• Strong organizational skills, attention to detail, and a high sense of ownership.

• A hands-on, resourceful mindset and the ability to thrive in a fast-paced environment.

• High integrity and discretion when handling confidential information.

What Success Looks Like

• Hiring managers receive proactive recruiting support and positions move efficiently through the hiring process.

• Candidates have a positive and consistent recruitment experience.

• New hires experience seamless onboarding and are set up for success.

• Employees receive timely and effective support on HR-related matters.

• HR operations and employee records remain accurate, organized, and compliant.

• Recruiting and HR processes become increasingly efficient and scalable as Harper grows.

Why Join Harper?

• Play a dual-impact role across talent acquisition and HR.

• Work closely with the VP of People, hiring managers, and leadership.

• Take ownership of meaningful initiatives in a growing company.

• Help shape both the talent Harper attracts and the employee experience it creates.