About this HR Director role at EOS
EOS · Onsite · Austin, Texas, United States
Our Company
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, alongside investing in and supporting our partners and employees.
We are a truly international IT solutions provider and are proud to deliver our services through global simplicity with trusted transparency.
Position Overview
We are seeking an experienced HR Director to lead and execute the people strategy across North America and Latin America (NAMER & LATAM). This role will partner closely with business leaders and functional stakeholders to drive organisational effectiveness, employee engagement, workforce planning, talent development, and compliance across a diverse and evolving workforce.
The HR Director will be responsible for delivering a regional HR strategy aligned to EOS's global objectives while ensuring compliance with local employment legislation and market practices throughout the Americas. This position will oversee all aspects of the employee lifecycle and lead a high-performing HR team supporting multiple countries across NAMER and LATAM.
What You'll Do
- Develop and execute a regional HR strategy aligned with EOS's global business objectives.
- Lead, mentor, and develop the HR team across NAMER and LATAM, ensuring the delivery of exceptional HR support and services.
- Review current and future workforce requirements, supporting organisational growth and workforce planning initiatives.
- Act as a trusted advisor to regional business leaders, driving people strategies that support commercial objectives.
- Oversee and support a broad HR remit including employee relations, payroll, benefits administration, compensation programmes, recruitment, performance management, workforce planning, and talent development.
- Provide leadership on complex employee relations matters, investigations, disciplinary processes, grievances, organisational change, and restructuring activities.
- Ensure legal and regulatory compliance across all countries within the region, including federal, state, provincial, and local employment legislation where applicable.
- Lead people-related activities associated with mergers, acquisitions, organisational integration, and business transformation.
- Review and enhance HR policies, procedures, and frameworks aligned with EOS values and regional legislation.
- Establish departmental objectives, service standards, and accountability measures across HR functions.
- Develop and monitor HR service level agreements with business stakeholders.
- Deliver regular people analytics, workforce reporting, and KPI dashboards to executive leadership and the Board.
- Drive initiatives focused on employee engagement, retention, organisational effectiveness, and leadership capability.
- Manage the regional HR budget and provide insight into future workforce costs and investment priorities.
- Build strong partnerships with employees, managers, executives, and global HR colleagues.
- Lead and contribute to strategic HR projects and business initiatives as required.
What You Need to Succeed
- Significant experience operating within a senior HR leadership position, ideally at HR Director level in a multinational business.
- Strong knowledge of employment legislation and HR practices across North America and Latin America.
- Bachelor's degree in Human Resources, Business, or a related discipline.
- Advanced HR qualification or equivalent professional experience preferred.
- Experience supporting geographically dispersed and culturally diverse workforces.
- Strong commercial awareness with the ability to align people strategies to business objectives.
- Extensive experience leading and developing HR teams.
- Proven capability in managing complex employee relations matters and organisational change initiatives.
- Strong analytical and reporting skills with experience leveraging HR data to inform decision-making.
- Exceptional stakeholder management and influencing skills with experience partnering with executive leadership teams.
- Experience supporting acquisitions, integrations, and business transformation programmes.
- Excellent interpersonal, written, and verbal communication skills.
- Demonstrated integrity, discretion, and professionalism.
- Commitment to creating an inclusive and equitable workplace culture.
- Adaptable and capable of thriving in a fast-paced and evolving global environment.
Belonging at EOS
EOS is committed to creating an inclusive workplace where every employee feels respected, valued, and empowered to succeed. We celebrate diversity and recognise that different perspectives and experiences strengthen our business and our ability to serve our customers. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic.
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