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About this HR Benefits Administrator role at doTERRA

doTERRA · Onsite · Pleasant Grove, UT

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job Description:

The Benefits Administrator is responsible for the oversight and plan administration of doTERRA's corporate employee health and welfare plans, including our 401k Retirement Plan. This role involves informing and guiding employees on important benefit matters, including plan eligibility, coverage, and legal plan provisions. The Administrator compiles and maintains accurate and thorough benefit records and documentation, while ensuring legal compliance with plan regulations. This position will report to doTERRA's HR Director of Benefits and Campus Administration.

 

Key Responsibilities:

  • Oversee doTERRA's 401k retirement plan administration and funding as a plan fiduciary, and also serve as the liaison with our external plan recordkeeper
  • Administer employee health and welfare benefit programs, ensuring eligible employees have access to competitive benefit coverage, while maintaining accurate eligibility, plan elections and premiums
  • Assist employees by educating them on company benefit plan offerings so they can make informed decisions, and be smart health care consumers
  • Provide a timely, professional, and thorough response to employee inquiries
  • Work closely with HRIS, Payroll and other HR team members
  • Stay informed on HR regulatory laws and compliance as it relates to benefit plan offerings, including COBRA and ACA reporting
  • Assist in managing doTERRA's annual open enrollment project, including the creation of online and printed employee communications, marketing materials,  enrollment software, and resources in Workday
  • Work closely with benefit vendors to work through escalated employee claim issues and ensure accurate eligibility file feeds
  • Assist in implementing and promoting work-life benefit programs to enhance employee well-being
  • Oversee accurate enrollment and premium data in Workday by conducting regular payroll and other miscellaneous audits
  • Prepare monthly billing invoices for insurance providers and coordinate timely and accurate payments with doTERRA's AP Team
  • Assist in various data requests, including report creation and distribution, census files, and various spreadsheets
  • Responsible for any other benefits-related task as assigned

 

Qualifications:

  • 2-4 years of related experience in health and welfare benefit plan administration, including 401k plan management
  • Bachelor's degree or equivalent experience preferred
  • Knowledge of HR regulatory laws and legal compliance requirements
  • Proficient with benefit plan administration software for record keeping, report writing and data analytics
  • Proficiency in Excel, Workday, and Notion
  • Experience utilizing AI to create job efficiencies, automation of tasks, and exploring leading-edge ideas

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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About doTERRA

doTERRA’s Contact Center in Budapest opened in 2020, and since then we have welcomed more than 350 colleagues to support our members and customers across Europe in 23 languages. Our role is to help customers with questions related to their orders, packages, online accounts, products, and overall doTERRA experience. We do this with empathy, patience, and a genuine willingness to support them throughout their journey. Our team is diverse, energetic, and truly international. We are looking for people who enjoy helping others, are eager to learn, and are passionate about delivering high-quality customer service. In addition to our contact center teams, we also offer supporting roles such as trai

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