Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an HR Admin – Manager, you will play a pivotal role in managing the people lifecycle and overseeing day-to-day operational tasks related to employee management. This includes activities such as onboarding, offboarding, payroll and benefits administration, and compliance with labor laws. Within our Managed Services practice, you will be the primary HR point of contact, resolving and escalating inquiries as needed, and contributing to the smooth operation of HR processes and systems.

As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality. You will be responsible for coaching and leveraging team members' unique strengths to meet client expectations. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embracing technology and innovation, you will enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center India, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will also address conflicts or issues, engaging in difficult conversations with clients and team members, while upholding professional and technical standards.

Responsibilities

- Managing employee lifecycle processes including onboarding, offboarding, and payroll administration
- Coordinating staff to address employee inquiries and resolve issues in line with HR protocols
- Utilizing HR software and digital tools to streamline operations and enhance service delivery
- Implementing employee engagement strategies to foster a positive work environment
- Overseeing compliance with labor laws and regulations to maintain organizational standards
- Developing and executing process improvement initiatives to optimize HR operations
- Collaborating with team leadership to align HR activities with business objectives
- Mentoring team members to develop their skills and enhance performance
- Handling confidential information with discretion and professionalism
- Facilitating conflict resolution and engaging in difficult conversations with stakeholders
- Promoting inclusion and diversity within HR practices and policies
- Analyzing HR metrics to identify trends and inform strategic decision-making

What You Must Have

- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Measurement, Data Science, Industrial-Organizational (I/O) Psychology, or a related field
- Demonstrating proficiency in HR Software and Human Resources Management (HRM)
- Utilizing analytical thinking to enhance employee engagement strategies
- Excelling in conflict resolution and stakeholder communications
- Embracing change and digital tooling for process improvement
- Managing employee data with confidentiality and precision
- Developing skills in AI-Human collaboration and AI fluency

Travel Requirements

Not Specified

Job Posting End Date