Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

What you will have an opportunity to do:

Job Summary

We are seeking a dedicated and detail-oriented Housekeeper to join our housekeeping team at our luxury resort. The Housekeeper is responsible for maintaining the highest standards of cleanliness, comfort, and presentation in guest rooms and suites, ensuring every guest enjoys a pristine and welcoming environment. This role plays a vital part in delivering exceptional guest experiences through meticulous attention to detail and efficient work practices.

Key Responsibilities

• Thoroughly clean and sanitize assigned guest rooms and suites daily, including dusting, vacuuming, sweeping, and mopping floors.
• Make beds to hotel standards, change and replace bed linens, duvets, and pillows as needed.
• Clean and disinfect bathrooms, including scrubbing toilets, sinks, showers, bathtubs, mirrors, and replenishing amenities.
• Remove and replace used towels, bathmats, and toiletries; restock guest supplies (soap, shampoo, tissue, etc.).
• Dust and polish furniture, fixtures, windowsills, and all surfaces.
• Empty trash bins, replace liners, and dispose of waste properly.
• Report any maintenance issues, damages, or lost-and-found items immediately to the supervisor.
• Respond promptly to guest requests for additional items or services with a courteous and professional attitude.
• Maintain housekeeping carts, closets, and storage areas in a neat and organized manner.
• Follow all health, safety, and hygiene protocols, including proper use of cleaning chemicals and personal protective equipment.
• Adhere to resort sustainability initiatives, such as linen reuse programs and energy conservation.
• Occasionally assist with deep cleaning projects, turndown service, or public area touch-ups as directed.

What are we looking for?

• 1-2 Years Experience in Housekeeping
• Previous experience as a Housekeeper or Room Attendant in a hotel, resort, or similar hospitality setting is strongly preferred.
• Strong attention to detail and commitment to achieving high cleanliness standards.
• Physical ability to stand, bend, and walk for extended periods; lift up to 30 lbs; push/pull heavy housekeeping carts; and perform repetitive tasks.
• Ability to work efficiently both independently and as part of a team in a fast-paced environment.
• Excellent time management skills to clean a required number of rooms within allotted timeframes.
• Positive attitude, reliability, and punctuality; must be available for flexible shifts, including weekends and holidays.

• Good communication skills and a guest-focused mindset.
• Basic English proficiency (reading, writing, and speaking).
• High school diploma or equivalent preferred.
• Must be legally eligible to work in the Cayman Islands (preference given to Caymanians and Permanent Residents).

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.