Mar-Bella Collection is a hospitality group of five award-winning five-star luxury hotels, each set in a distinctive destination across Greece and united by a shared commitment to exceptional hospitality. The Collection includes MarBella, Nido – an adults-only member of Small Luxury Hotels of the World – and Avali in Corfu, Elix in Karavostasi, Thesprotia, and Cayo Exclusive Resort & Spa in Elounda, Crete, the newest addition to Mar-Bella Collection.

Ready to find your place and lead with us?

We are looking for an experienced Hotel Manager to join Mar-Bella Collection and take a key leadership role in delivering operational excellence, exceptional guest experiences and strong business performance.

We are looking for a hands-on hospitality leader with a strong understanding of luxury hotel operations, a people-first mindset and the ability to translate strategy into consistent day-to-day execution.

The Role

As Hotel Manager, you will be responsible for the overall operation and performance of the hotel, ensuring that commercial, operational and guest experience objectives are achieved while maintaining the standards and values of Mar-Bella Collection.

You will lead the hotel’s operational departments, work closely with department heads and senior management and ensure that teams, resources and processes are aligned around one common goal: delivering an outstanding experience for every guest while building a strong, engaged and high-performing team.

The role combines operational leadership, financial responsibility, people development and guest experience management.

A Day in the Job

• You lead and coordinate the overall day-to-day operation of the hotel, ensuring consistency, efficiency and service excellence across all departments.
• You work closely with department heads across Rooms, Front Office, Housekeeping, Food & Beverage, Culinary, Engineering and other operational functions, ensuring seamless collaboration.
• You monitor hotel performance against agreed operational and financial objectives and take timely action when required.
• You ensure company standards, procedures and quality requirements are consistently implemented across the property.
• You maintain a visible, hands-on presence throughout the hotel and support teams during key operational periods.
• You inspire, coach and develop department heads and team members, creating a culture of accountability, collaboration and continuous improvement.
• You support workforce planning, performance management, talent development and employee retention.
• You ensure that guest satisfaction remains at the centre of daily decision-making and that feedback is followed up effectively.
• You monitor service quality and identify opportunities to continuously improve the guest experience.
• You safeguard the hotel’s assets and ensure that preventive maintenance, safety and security standards are consistently followed.
• You ensure compliance with all relevant legal, health & safety and operational requirements.
• You contribute to commercial, marketing and operational planning, working closely with the relevant Collection teams.
• You manage resources responsibly, with a strong focus on efficiency, cost awareness and sustainable operational performance.
• You foster an inclusive and respectful workplace where team members feel supported, valued and motivated to perform at their best.
• You lead by example, demonstrating professionalism, integrity and genuine care for both guests and employees.

Requirements

Is This You?

Essential qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a related field.
• Minimum 3 years of experience as Hotel Manager or in a comparable senior hotel leadership role.
• Proven experience in 5-star luxury hotels or resorts.
• Strong understanding of full hotel operations and cross-departmental management.
• Demonstrated ability to lead, motivate and develop senior operational teams.
• Strong commercial and financial awareness, with experience managing budgets, operational performance and cost control.
• Excellent knowledge of luxury hospitality standards and guest experience principles.
• Strong decision-making, problem-solving and organizational skills.
• Ability to manage multiple priorities and perform effectively under pressure.
• Excellent communication and interpersonal skills.
• Excellent command of Greek and English.
• Strong working knowledge of Microsoft Office and hotel management systems.
• High level of professionalism, reliability, discretion and personal accountability.

Additional qualifications – a plus

• Postgraduate qualification or MBA in Hospitality, Tourism or Business Management.
• Experience in luxury lifestyle or resort environments.
• Previous exposure to multi-property or hotel group operations.
• Knowledge of additional foreign languages.
• Experience in hotel opening, repositioning or major operational transformation projects.
• Familiarity with performance management, quality assurance and guest satisfaction systems.

Benefits

What We Offer You

• Competitive remuneration package.
• Permanent, year-round, full-time employment contract.
• Accommodation and daily meals provided as part of the employment package.
• Complimentary use of the hotel gym facilities.
• Private medical insurance.
• Continuous learning and professional development opportunities.
• Career growth within a growing luxury hospitality group.
• A dynamic, collaborative and highly professional working environment.
• The opportunity to lead and develop high-performing hospitality teams.
• The opportunity to contribute meaningfully to the continued growth and evolution of Mar-Bella Collection.

At Mar-Bella Collection, we believe that exceptional hospitality starts with people who lead with purpose, consistency and genuine care.

We create an environment where leaders are trusted to make an impact, develop their teams and grow together with the organization.

BELONG. Be Yourself, Grow Together.

Bring your leadership, hospitality expertise and passion for people to Mar-Bella Collection and help shape exceptional guest and team experiences .