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Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Hotel Concierge to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Welcome guests upon arrival and provide them with information about the hotel's facilities and services.
• Provide personalized recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
• Make reservations for guests and arrange for transportation, tours, and other activities.
• Respond to guest inquiries and requests promptly and effectively.
• Handle and resolve guest complaints or issues, escalating when necessary.
• Maintain accurate records of guest interactions and requests.

Requirements

• Previous experience as a Concierge or similar role in a luxury hotel environment.
• Strong knowledge of the local area and attractions.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional problem-solving and decision-making skills.
• Fluency in English, knowledge of additional languages will be considered as an asset

Benefits

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Opportunities for internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Access to training and educational programs
• A dynamic and supportive working environment
• Employee discounts across Grecotel hotels and selected partner businesses
• A people-focused culture built on teamwork, respect and excellence