Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: Starting Salary: £31,000. After probation rising to: £33,500

Hours: Shifts allocated between Monday to Sunday on a Rota basis (early mornings, evenings and occasional nights, agreed in advance)

Location: Rotation between sites of 33 Grosvenor Place, London SW1X 7HY, 24 Portland Place, London W1B 1LU and 55 Moorgate, London, EC2R 6BH

Contract: Full time, permanent

What are we looking for?

Cleveland Clinic London are looking to recruit Hospital Cleaning Supervisors to join our Environmental Services team. Reporting to the Deputy Environmental Services Manager, you will support the leading and the management of Cleveland Clinic London’s (CCL) Environmental Services Operations.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.   

What will your duties include?

• Guide the team and make sure the department complies with legal and regulatory requirements such as CQC, joint commission and various cleaning accreditations etc.

• Recruiting and supervising team which includes absence management, appraisals and performance reviews.

• Ensure that all members have a performance management plan.

• Ensure timely communication with your direct reports and Caregivers to facilitates smooth operational procedures.

• Ensuring regular communication with all departments and stakeholders. 

• Arranging training to ensure compliance to the highest standards.

• Coaching and mentoring direct report to provide continuous development and support.

• Supporting departmental projects in four different Cleveland Clinic locations: Outpatient Centres, Main Hospital and Office building.

• Committing to the continual implementing, monitoring, and improvement of Health and Safety, high standards and first-class patient care.  

• Ensuring all Health & Safety (COSHH) documentation is completed promptly.

What we need from you?

• Supervisor experience in a related field (essential)

• Previous environmental services or housekeeping experience (essential)

• Previous experience working in healthcare (highly preferred)

• Strong customer service skills (essential)

• Strong technological skills are required to successfully perform day-to-day job duties. There are several systems, devices, and applications to work with and monitor including; Excel, Words, Viso, Microsoft Teams, Kronos, Workday, Epic (essential)

• Excellent communication and interpersonal skills (essential)

What can we offer you?

As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:

• 25 days annual leave plus Bank Holidays

• Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%

• Private Medical & Dental Insurance

• Life Assurance

• Season Ticket Loan & Cycle to Work schemes

• Workplace Nursery Scheme

• Wellbeing Hub with mental health, coaching and EAP support

• Earned Wage Access - get early access to part of your pay when needed

• Access to discounts on food, retail, and more

INDCCL

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

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Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy  at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.