About this Home Health Intake Coordinator role at Optimal Care
Optimal Care is where your dedication meets a rewarding career.
Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.
As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.
We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
About the Role
Help patients begin their home health journey with a seamless, compassionate intake experience. As a Home Health Intake Coordinator, you'll serve as a vital connection between patients, families, referral sources, and clinical teams, ensuring referrals are processed accurately, admissions are coordinated efficiently, and patients receive the care they need without unnecessary delays. Your attention to detail and commitment to exceptional service will help create a positive first impression while supporting continuity of care.
This role is ideal for someone who is highly organized, customer-focused, and enjoys coordinating multiple priorities in a fast-paced healthcare environment. You'll manage patient intake and data entry, verify referral information, audit admission documentation, coordinate scheduling, communicate with patients and community partners, and monitor documentation to ensure timely admissions and regulatory compliance. Through strong communication, accuracy, and proactive problem-solving, you'll play an essential role in supporting high-quality patient care and the continued success of the home health team.
Location
- Office Location: Bingham Farms, MI
Hours
- Monday to Friday, 11 a.m. to 7:30 p.m., with weekend rotation
Required Qualifications
- High School Diploma or GED
- Minimum 1 year experience in health care data entry
- Reliable transportation, valid driver’s license, and valid automobile insurance coverage
Preferred Qualifications
- Associates Degree
- Experience in home care or hospice information system
Essential Skills and Competencies
- Demonstrated ability to work collaboratively as part of an interdisciplinary team
- Excellent verbal and written communication skills
- Strong organizational abilities and attention to detail
How We Care for You
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
- And more...
Background Screening
Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.
Equal Opportunity Employer
We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
