Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app, helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store, Google Play, and the web. To learn more, visit sharecare.com.

Job Summary:

The Home Care Nurse Manager serves as the licensed Agency Director of record for the CareLinx home support agency in Washington, DC. The role is full time and on site during posted business hours. This person keeps the agency survey-ready, owns client care plans, and coordinates with the CareLinx UHC and VA programs so every client meets both D.C. regulation and program requirements. This person works independently as the sole on-site clinical leader, with remote support from the CareLinx clinical team. As CareLinx adds D.C.-area health system partners, the role may expand to lead local post-discharge programs.

Essential Duties and Responsibilities

Licensing & Compliance

• Lead the agency through its initial D.C. Health licensure survey.
• Serve as Director of record on the D.C. agency license and keep the agency ready for announced and unannounced D.C. Health inspections.
• Act as the agency's representative during surveys and investigations, including in-home client visits when requested.
• Manage complaints and incidents to D.C. reporting timelines and track corrective actions to closure.
• Maintain agency policies and partner with State Licensure on renewals and required notices.
• Coordinate written backup coverage for absences and take part in after-hours on-call.

Care Planning & Program Coordination

• Develop each client's preliminary care plan and build the matching care plan tasks in CareLinx.
• Review and update care plans every 45 to 90 days and with any reported change in status.
• Monitor care plan task data for accuracy and completion, and escalate in-home risks to the health plan or VA program.
• Train with and coordinate with the UHC and VA program leads so care plans meet both D.C. and program requirements.
• Ensure caregivers are qualified, oriented to each care plan, and supervised, and that client and personnel records are survey-ready.
• May assist recruiting team with local sources for caregiver candidates
• May represent the company in local client/partner meetings
• All other duties as assigned

Required Qualifications

• Active District of Columbia RN license in good standing.
• At least 1 year of supervisory or administrative experience in health services, home care, or home health.
• Experience developing patient care or service plans.
• Strong documentation skills and proficiency with Microsoft Office and electronic record systems.
• Ability to pass a D.C. criminal background check.

Preferred Qualifications

• Prior experience as a home care or home health agency Director or Administrator.
• Knowledge of D.C. home support agency regulations and survey experience.
• Experience with health plan or VA community care programs.

Physical Requirements

• On site in the D.C. office full time, Monday through Friday, during posted business hours.
• Occasional in-home client visits within D.C. when required by regulation or D.C. Health.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.