The Business Process Analyst IV is responsible for analyzing and improving business processes within an organization. Identifies inefficiencies, bottlenecks, and areas for improvement, and proposes solutions to enhance operational efficiency and effectiveness. 

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. 

ESSENTIAL REQUIREMENTS  

Must possess appropriate level of certifications for this position as required by the contract. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Analyze existing business processes to identify gaps, inefficiencies, and improvement opportunities.
• Gather requirements through interviews, workshops, and data analysis; document current and future workflows.
• Create process maps and documentation including SOPs, decision points, inputs, outputs, and dependencies.
• Collaborate with cross functional teams to align on process changes and support successful implementation.
• Recommend and implement process improvements to enhance productivity, reduce cost, and improve quality.
• Perform data analysis to uncover trends and drive data based improvement recommendations.
• Support change management by communicating updates, addressing concerns, and facilitating training.
• Establish and monitor KPIs to measure process effectiveness and track ongoing performance.
• Promote continuous improvement and stay current on industry best practices.
• May lead, train, and mentor team members.

EDUCATION AND EXPERIENCE 

Bachelor's degree and a minimum of seven plus (7+) years of relevant experience, or equivalent combination of education/experience.   

PHYSICAL DEMANDS 

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. 

EOE including Disability/Vet

The estimated pay range for this role is $51.63 to $58 per hour, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes: 

• Medical 
• Dental 
• Vision 
• 401(k) 
• Family Planning/Fertility Assistance 
• STD/LTD/Basic Life/AD&D 
• Legal-Aid Program 
• Employee Assistance Program (EAP) 
• Paid Time Off (PTO) – (11) Federal Holidays 
• Training and Development Opportunities 

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

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