About this Health Record and Information Technician l role at Sentara Health
City/State
Suffolk, VAWork Shift
First (Days)Overview:
Sentara Health is hiring for an Health Record and Information Technician I!
Status: Full-Time, permanent position (40 hours)
Standard working hours: 7:00 AM to 3:30 PM EST, (Monday-Friday)
Location: Fully Onsite (Sentara Obici)
Job Description Summary
The Health Record and Information Technician I is responsible for the interpretation and preparation of all documents for precision scanning into the electronic medical record with strict attention to maintaining patient confidentiality guidelines for safeguarding patient medical information. This role is required to work within many different computer environments to
track, scan, identify, validate, and access medical records. The Health Record and Information Technician I is responsible for maintaining data and statistics to support functions within the department and for the needs of patients, providers, and other applicable entities.
Description
Review and analyze documents for the electronic medical record with strict attention to maintain patient confidentiality guidelines for safeguarding patient medical information. Ensure documents are readily available in the electronic medical record for patient care and medical decisions. Required to work within many different computer environments to track, scan, identify, validate, and access medical records. Responsible for maintaining data and statistics to support activities. Assist with release of information requests.
Key Responsibilities
Health Information Management & Record Processing
Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
Review provider documentation for required signatures, dates, and authentication.
Process record requests, ensuring compliance with HIPAA and organizational policies regarding release of information.
Data Quality & Integrity
Verify accuracy of patient demographic and encounter data in EHR and health information systems.
Conduct quality checks on scanned and uploaded documents to ensure legibility, correct patient matching, and completeness.
Assist with chart audits and data validation for internal quality, coding, and compliance reviews.
Support updates to patient information to maintain consistent data integrity across clinical, billing, and reporting systems.
Confidentiality, Security & Compliance
Maintain strict confidentiality of patient health information in accordance with HIPAA and internal privacy policies.
Report any potential breaches, discrepancies, or security issues to the appropriate compliance or privacy officer.
Customer Service & Communication
Provide courteous and timely responses to internal and external requests for patient information.
Collaborate with physicians, nurses, coders, and other healthcare staff to resolve documentation or record-related issues.
Communicate effectively with release-of-information vendors, legal representatives, and external agencies as needed.
Other Requirements
Good hand-eye coordination and the ability to meet process document standards as set.
Ability to focus on detailed processes and validate accuracy of others
Education:
HS - High School Grad or Equivalent REQUIRED
Certification/Licensure:
None required
Experience:
1 year experience in Health Information Services – REQUIRED
Graduate of an approved Health Information Technician or Health Information Systems training program is accepted in lieu of experience (HRIT Certification or CCA or CCS (Coding) or AHIMA )
EPIC experience is preferred
Onbase experience is a plus
Talroo-Allied Health
Health Information Services, Technician, HRIT, Health Information Systems, AHIMA, Remote, Virginia, Medical Records, Clerk, Records Management
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
