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Department: Office Management

Reporting to: Dual – Managing Director & Global Head of Facilities

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

We’re looking for an experienced and commercially minded facilities leader to take ownership of our facilities, property portfolio, workplace experience, vendor management, and office standards agenda across South Africa and Rest of Africa (ROA). You will provide both strategic direction and operational leadership across a growing African footprint, ensuring consistent workplace standards, cost optimisation, governance, and service excellence across all locations.

A key focus of the role will be leading the 2026 Johannesburg office relocation, establishing a workplace model and facilities framework that can be replicated across the region.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As our Head of Facilities – Africa, you will be responsible for developing and executing a regional facilities strategy that supports business growth, operational excellence, and workplace innovation. You will lead the management of our office portfolio, vendor ecosystem, workplace standards, and facilities governance while ensuring cost-effective and scalable facilities operations across Africa.

Your leadership will play a critical role in delivering world-class workplaces, supporting new market launches, driving commercial efficiencies, and ensuring the successful delivery of the 2026 Johannesburg office move.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Regional Facilities & Property Leadership
  • Lead the facilities and property portfolio across South Africa and Rest of Africa.
  • Establish and implement a consistent regional facilities management framework.
  • Define workplace standards, operating procedures, and service-level expectations across all locations.
  • Provide strategic leadership to support business growth, office expansion, consolidation, and workplace optimisation initiatives.
• Property & Portfolio Management
  • Manage leases, landlord relationships, renewals, acquisitions, and exits across the regional property portfolio.
  • Lead property-related governance and compliance activities.
  • Oversee workplace planning, office design standards, and fit-out requirements.
  • Ensure all sites remain fit for purpose and aligned to business objectives.
• Johannesburg Office Relocation (2026)
  • Serve as the senior facilities lead responsible for the Johannesburg office relocation project.
  • Partner closely with project teams and key stakeholders throughout the planning and implementation phases.
  • Establish workplace, facilities, wellness, and service standards to be replicated across the region.
  • Deliver the project on time, within budget, and with minimal disruption to business operations.
• Facilities Operations
  • Maintain accountability for day-to-day facilities operations across all locations.
  • Oversee cleaning services, physical security, maintenance and repairs, reception services, office management, travel coordination support, and storage management.
  • Manage stationery, consumables, pantry services, coffee bar operations, and employee amenities.
  • Ensure compliance with all health and safety requirements and workplace regulations.
  • Drive continuous improvements in workplace experience and employee satisfaction.
• Vendor & Contract Management
  • Manage all facilities-related vendor relationships across the region.
  • Lead contract negotiations, renewals, and supplier onboarding activities.
  • Monitor vendor performance against agreed service-level agreements.
  • Drive cost optimisation and standardisation of vendor frameworks across all markets.
  • Manage strategic partnerships with vendors including security, cleaning, storage, Bidvest, CSG, Top Vending, and other regional suppliers.
• New Market Launches
  • Develop and implement a scalable model for establishing new offices across Africa.
  • Coordinate facilities readiness and workplace setup activities for new market launches.
  • Manage local supplier engagement through a centralised facilities governance framework.
  • Ensure consistency in workplace standards across all new locations.
• Financial & Asset Management
  • Own regional facilities budgets, forecasts, and financial planning activities.
  • Manage facilities-related capital and operational expenditure.
  • Drive cost-saving initiatives and maximise value from facilities investments.
  • Oversee asset lifecycle management, stock control, and utilisation reporting.
• Data, Reporting & Governance
  • Develop and maintain reporting frameworks covering facilities performance, lease portfolios, vendor management, contracts, budgets, assets, and operational metrics.
  • Produce management reporting with actionable insights and recommendations.
  • Ensure robust governance across facilities operations, contracts, leases, assets, and compliance activities.
  • Utilise facilities data to identify efficiency opportunities and support decision-making.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

• Significant facilities, property, or real-estate portfolio management experience.
• Strong commercial acumen and financial management capability.
• Proven experience managing multi-site operations across multiple countries.
• Demonstrated expertise in vendor, supplier, and contract management.
• Experience leading office relocations, fit-outs, renovations, or workplace transformation projects.
• Strong reporting, analytics, and dashboard development capability.
• Excellent stakeholder engagement and influencing skills across all organisational levels.
• Strong organisational and project management skills with the ability to manage multiple priorities simultaneously.
• Exceptional attention to detail and a commitment to operational excellence.
• Adaptability and the ability to thrive in a fast-paced environment.
• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas.
• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals.
   

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Experience managing facilities operations across African markets.
• Corporate office portfolio management experience.
• Experience supporting rapid business expansion into new locations.
• Project management qualifications or equivalent practical experience.
• Knowledge of workplace design, employee experience, and modern office strategies.
• Experience implementing regional governance, reporting, and compliance frameworks.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.

• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

• Medical Aid: 100% company contribution to Discovery medical aid (up to Classic Comprehensive plan rates) for the main member only. Dependents may be added at the employee’s own cost.

• Vitality: 100% company contribution to Vitality for the main member only.

• Provident Fund: 3% company contribution to a Momentum-administered provident fund (Momentum Funds@Work).

• Group Life Cover: Includes life cover and dread disease cover.

• Bonus: Performance-based discretionary bonuses paid in December.

Additional Benefits:

o Parking: Subsidised basement parking at approximately R1,200 per employee per month.

o Subsidised Lunches: Employees can select meals via an electronic catering system. The company contributes R60 per day, which typically covers the cost of a standard cooked meal. Vegetarian, kosher, and halaal options are available.

o On-site Barista: In-house barista services at rates lower than standard Melrose Arch pricing.

o Daily Fruit Bowls: Provided at no cost to employees.

o Employee Wellness Programme: A comprehensive programme administered by an external provider, fully funded by the company.

Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!