Jobs Companies FedEx Express (HAN) Lead/Senior Process Engineer (First and Last Mile Operations)

About this (HAN) Lead/Senior Process Engineer (First and Last Mile Operations) role at FedEx Express

FedEx Express · Onsite · FXE_APAC/VNM/VNHANRT/Hanoi Airport Ramp

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

  • Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

  • Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

(HAN) Lead/Senior Process Engineer (First and Last Mile Operations)

What you will do 

Responsible for supporting planning and engineering activities across pickup & delivery (PUD), station, sorting, and ground operations. This role will primarily focus on First Mile and Last Mile operations, with preference given to candidates who have relevant experience in these areas.

  • Coordinate planning and engineering activities for pickup and delivery (PUD) operations to improve efficiency and service performance.
  • Manage and execute planning and engineering tasks for stations, sorting systems, hubs, and gateways to ensure smooth daily operations.
  • Support the design, analysis, and optimization of sort systems, hubs, and gateway operations to enhance throughput and productivity.
  • Assist in planning and coordinating in-country ground movement operations, ensuring efficient and reliable transportation flow.
  • Provide planning and operational support for in-country clearance processes to facilitate timely and compliant customs handling.
  • Support vehicle and ground support equipment (GSE) planning to ensure adequate resource allocation aligned with operational needs.
  • Assist in the implementation of air and ground network plans, including support for commercial airlift operations.
  • Develop and maintain contingency plans to mitigate operational disruptions and ensure business continuity.
  • Collaborate with internal teams and external stakeholders on road network execution projects to improve transportation connectivity and efficiency.
  • Provide engineering and operational support for customer solutions, ensuring feasibility and alignment with network capabilities.

You will be a great fit if you

  • Minimum 4-9 years of relevant experience or equivalent in Industrial Engineering, Manufacturing, Supply Chain or related field.
  • Strong analytical and problem-solving skills are crucial for assessing and optimizing air freight operations.
  • Effective communication skills are essential for collaborating with diverse stakeholders and conveying complex information clearly.
  • Familiarity with relevant software and technology tools used in air freight planning and logistics.
  • Understanding international air freight regulations, customs procedures, and compliance requirements.
  • Given the precision required in air freight operations, attention to detail is critical to avoid errors and ensure smooth cargo movement.

Job Posting End Date:

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About FedEx Express

FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all-cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to

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