Job Description:

Group AI & Data Governance Manager

Location status: Hybrid
Location: Angel Court, London (other UK locations considered)
Contract: Fixed-term contract until 31 December 2027
Shift pattern: Full time

We make health happen

At Bupa, we're here to help people live longer, healthier, happier lives and make a better world. As a healthcare company with no shareholders, our focus is always on our customers and the communities we serve.

As our Group AI & Data Governance Manager, you'll play an important role in shaping how Bupa uses data and artificial intelligence safely, responsibly and effectively across our global business. This is an opportunity to influence strategy and governance at enterprise level, helping us unlock the benefits of AI and data while building trust, protecting customers and maintaining high standards of governance.

Working closely with senior leaders across Bupa’s Group Functions and Market Units, you'll help create the frameworks, capabilities and governance activities that support innovation at scale. If you're passionate about responsible AI, data governance and making a meaningful impact in a purpose-led organisation, we'd love to hear from you.

Key Responsibilities

As our Group AI & Data Governance Manager, you'll:

• Lead the development and implementation of Bupa's approach to AI and data governance across the organisation which support the scale, pace and quality of governance and risk management needed to meet Bupa’s ambitions.
• Help mature enterprise AI and data risk management, covering areas such as model governance, responsible AI, explain ability, bias mitigation and lifecycle risk management.
• Drive the ongoing evolution of Bupa's Responsible AI Standard and Data Governance Policy.
• Design and implement practical standards, controls, guidance, guardrails, metrics and reporting that strengthen governance and risk management.
• Deliver assurance activities that help make sure appropriate governance processes and controls are in place.
• Support the business in balancing innovation with effective risk management, enabling the safe use of AI and data including drive the use of technology and tooling to help continue to mature these areas
• Monitor emerging regulatory requirements and help shape Bupa's response to changes in the external environment.
• Partner with teams across Group Functions and global businesses to track actions, close findings and improve governance outcomes.
• Lead initiatives that build awareness, understanding and a strong culture of responsible AI and data use across Bupa.
• Support programmes in identifying, assessing and addressing risks that could affect delivery and business outcomes.

What We're Looking For

We're looking for an experienced professional with a strong background in AI, data governance and risk management.

To be successful in this Group AI & Data Governance Manager role, you'll have:

• Significant experience in AI and data governance, risk management or a related field.
• Strong knowledge of responsible AI practices, including model governance, explain ability, bias mitigation and lifecycle risk management.
• Experience developing and implementing governance frameworks, standards and policies.
• A strong understanding of data governance principles and emerging AI opportunities and challenges.
• The ability to influence and build credibility with senior stakeholders.
• Excellent communication skills with the ability to explain complex topics in a clear and practical way.
• Experience leading change and driving improvements across large, complex organisations.
• A collaborative approach and the ability to work effectively with teams across different countries, functions and business areas.
• A focus on delivering outcomes that support Bupa's purpose, values and customer needs.

Benefits  

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. 

Joining Bupa in this role you will receive the following benefits and more: 

• 25 days annual leave, increasing through length of service 
• Bupa medical care 
• An enhanced pension plan 

Why Bupa 

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. 

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. 

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you're treated fairly and offer reasonable adjustments throughout our recruitment process. 

If you require information regarding this role in an alternative format, please email [email protected]. 

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