Job Description Summary

Job Description

Roles and Responsibilities

• Support product and manufacturing quality improvement activities focused on reducing customer rejections, internal defects, and yield losses.
• Monitor manufacturing line quality and assist in tracking, investigating, and closing production quality issues and customer returns.
• Support root cause analysis and corrective and preventive action (CAPA) activities for product and process quality issues.
• Work with Manufacturing, Engineering, and Supplier Quality teams to investigate component, supplier, and production-related defects.
• Support supplier quality activities, including RMA/RTV coordination and follow-up of corrective actions for part quality issues.
• Assist in defining and maintaining incoming inspection and acceptance plans for parts and components.
• Participate in Validation and Verification (V&V) activities and support completion of required quality documentation.
• Follow applicable Quality Management System and EHS requirements in day-to-day activities.
• Identify and promptly escalate quality or compliance concerns and support appropriate containment and corrective actions.
• Support equipment calibration activities, including coordination with calibration agencies and tracking completion of periodic calibration requirements.
• Assist with the creation, revision, release, and implementation of Standard Operating Procedures and support training activities for production operators.
• Participate in customer quality improvement activities and support investigation of customer-reported issues.
• Participate in Lean, Kaizen, and other continuous improvement initiatives.
• Support troubleshooting of manufacturing line issues and work with experienced engineers, production teams, and equipment manufacturers to help minimize downtime.
• Learn and apply engineering problem-solving tools to improve product quality, manufacturing processes, and operational effectiveness.

Required Qualifications

• Bachelor’s degree in Mechanical Engineering/ EEE/ Electronics/ Bio-Medical
• Basic understanding of engineering principles, manufacturing processes, and quality concepts gained through academic coursework, projects, internships, or practical training.
• Ability to analyze problems, work with data, and contribute to structured problem-solving activities.
• Ability to work collaboratively in a manufacturing and cross-functional team environment.
• Willingness to learn, take initiative, and develop technical and professional skills in a hands-on engineering environment.

Desired Characteristics

• Strong oral and written communication skills.
• Basic understanding of quality tools, root cause analysis, or continuous improvement concepts.
• Exposure to manufacturing or quality engineering through internships, academic projects, industrial training, or similar experience.
• Familiarity with Lean manufacturing or Kaizen principles.
• Good analytical, organizational, and problem-solving skills.
• Ability to learn quickly and work effectively in a dynamic manufacturing environment.

Additional Information