About this General Manager - Student Loans role at Credible
Who is Credible?
Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance — all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels.
About the Role
Coming off a record peak student lending season, Credible is seeking a General Manager to oversee our Student Lending team. This role is responsible for the entire P&L across each of our Student Loan businesses (refinance and private student lending), with a mandate to scale through a mix of organic channels, partnerships, and paid media.
Reporting directly to the Chief Revenue Officer, the General Manager will drive near-term execution while setting a clear multi-year vision for both product and distribution strategy. The role will have end-to-end ownership of product vision, strategy, performance, and resource allocation, supported by dedicated product, development, and customer acquisition teams.
This is a pivotal role in Credible’s growth story. We’re looking for a leader who combines commercial execution and distribution expertise with strategic foresight, thrives in ambiguity, and knows how to rapidly scale consumer finance marketplaces.
Responsibilities
- Full P&L ownership – Own the P&L for student lending, set ambitious revenue and profitability targets, forecast growth, allocate resources, and deliver results with regular reporting to Credible’s Executive Leadership Team (ELT).
- Scale lending partnerships – Drive borrower acquisition and growth across SEO, partnerships, and paid media channels, increasing share of voice, impression share, and funnel conversion.
- Lead and expand strategic partnerships – Cultivate, negotiate, and scale high-impact lender and marketing relationships that drive measurable revenue growth and broaden reach.
- Champion product and tech collaboration – Partner with Product and Engineering to deliver enhancements that improve borrower conversion, partner integrations, and marketplace performance.
- Drive strategic growth initiatives – Spearhead cross-functional projects, distribution opportunities and campaigns aimed at growing revenue and marketing profit.
- Leverage data for optimization – Monitor performance metrics and unit economics, using analysis to identify opportunities, mitigate risks, and guide data-driven decision making.
- Lead a high-performing team – Provide leadership across the Student lending team that fosters accountability, executional excellence, and alignment to company-wide OKRs.
- Cross-functional collaboration – Work with Finance, Legal, and Operations to ensure Squads are operating efficiently, compliantly, and aligned with Credible’s strategic objectives.
- Executive communication – Provide updates to the CRO and/or Credible’s ELT via weekly meetings, monthly reviews, and quarterly business updates with clear insights and action plans.
Education & Experience
- Education: Bachelor’s degree in Business, Finance, Marketing, or related field required. MBA or advanced degree a plus.
- Industry Experience: 10+ years in fintech, marketplace, or consumer lending roles with proven success in scaling acquisition.
- P&L Management: Demonstrated experience owning a business unit P&L, including revenue forecasting, budgeting, and resource allocation.
- Growth Marketing & Partnerships: Track record in scaling growth strategies and paid media, combined with deep experience structuring and growing distribution partnerships.
- Leadership: Strong leadership experience in high-growth environments, with success leading cross-functional teams and influencing product roadmaps.
- Communication: Excellent communicator who is comfortable negotiating externally and presenting to ELT.
- Financial Expertize: Proficiency in financial modeling and analysis (Excel/Google Sheets), with the ability to evaluate unit economics, budget and complete ad hoc industry analysis.
- Analytical & Data-Driven: Skilled in leveraging data, BI tools (Tableau, Looker, PowerBI), and analytics to optimize performance.
- Execution in Ambiguity: Adept at balancing immediate execution with long-term strategy in dynamic, fast-paced environments.
Pursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.
View more details about Credible Benefits
We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we’re the friend you always wish you had in finance.
We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.
