Description -

This role serves as a senior trusted advisor to clients and internal stakeholders, leveraging deep industry expertise, business acumen, and market insights to drive customer success, revenue growth, and long-term strategic partnerships. The individual leads complex commercial engagements, shapes account strategies, identifies expansion opportunities, and influences business outcomes through consultative solution selling and executive-level relationship management. The role also drives continuous improvement in sales effectiveness, pricing strategy, and client experience while mentoring less experienced team members and contributing to organizational capability building.

Key Responsibilities

• Act as a strategic advisor to customers, leveraging industry expertise and business insight to align solutions with client priorities and long-term objectives.
• Build and maintain executive-level relationships with key customer stakeholders, establishing credibility and trust while driving customer satisfaction and business growth.
• Partner with account teams to develop and execute account strategies that maximize customer value, retention, and expansion opportunities.
• Identify, qualify, and develop new business opportunities by understanding customers' evolving business needs, market dynamics, and industry trends.
• Lead complex commercial discussions, including pricing strategy, contract negotiations, and business case development, to achieve mutually beneficial outcomes.
• Utilize market intelligence, competitive insights, and customer feedback to shape value propositions and influence go-to-market strategies.
• Drive cross-functional collaboration across sales, pricing, product, services, and support organizations to deliver integrated customer solutions.
• Leverage CRM and sales analytics tools to manage pipeline health, forecast business outcomes, and provide actionable insights.
• Champion continuous improvement initiatives that enhance sales effectiveness, operational efficiency, and customer experience.
• Translate customer feedback into actionable recommendations that improve products, services, and overall market competitiveness.
• Mentor and coach junior team members, sharing best practices and contributing to the development of high-performing sales organizations.
• Remain current on industry developments, emerging technologies, and market trends to provide thought leadership and strategic guidance to customers and internal stakeholders.

Education & Experience

• Bachelor's or Master's degree in Business Administration, Marketing, Engineering, Sales, or a related field, or equivalent professional experience.
• Typically 10+ years of experience in consultative sales, technical sales, account management, business development, or related customer-facing leadership roles.
• Demonstrated success managing complex customer relationships and influencing senior decision-makers.
• Proven experience leading strategic negotiations and driving revenue growth within enterprise environments.

Knowledge & Skills

• Strategic Account Management
• Executive Relationship Management
• Consultative & Solution Selling
• Enterprise Sales
• Business Development
• Revenue Growth Strategy
• Commercial Negotiation
• Value Proposition Development
• Market Analysis & Competitive Intelligence
• Customer Success & Retention
• Pricing Strategy
• Sales Strategy & Execution
• CRM & Pipeline Management
• Cross-Functional Leadership
• Business Acumen
• Data-Driven Decision Making

Impact & Scope

• Drives business outcomes across large customer portfolios and strategic accounts.
• Influences commercial strategy, customer engagement models, and revenue growth initiatives across functions and business units.
• Leads high-impact projects and cross-functional collaborations with significant organizational visibility.

Complexity

• Solves highly complex business and customer challenges requiring strategic thinking, commercial judgment, and cross-organizational influence.
• Operates with significant autonomy in shaping customer strategies, negotiating commercial outcomes, and driving business results.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"