Department: Data & Analytics
Reporting to: Director of Data & Analytics
Location: London / Bournemouth / Bristol / Barcelona / Hybrid

ABOUT:

GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress.

We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions.

Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. We don’t just embrace innovation, we engineer it, transforming information into action, and ideas into breakthroughs. 

This is where rebel thinking, smart technology and data-driven creativity shape the future.

THE ROLE:

You'll own client analysis from scope to delivery, working both independently and as part of a wider client team to turn customer data into action. You won't stop at the question, you'll need to look why a result looks the way it does, what's driving it, and what else the data is telling us. You'll bring those insights to life for the client, presenting your work with confidence and authenticity. You will need to explain it in a way that suits each audience and build relationships where clients trust your judgement as much as your numbers.

RESPONSIBILITIES

• Lead analysis, visualisation and modelling projects from scoping through to delivery, agreeing objectives and scope with clients and the wider client team.
• Deliver work that meets the agreed scope, while spotting what else the data is showing and flagging it as a further opportunity.
• Go beyond the obvious answer, asking why results look the way they do and testing alternative explanations before drawing conclusions. 
• Build robust recommendations for clients, grounded in the data and with a clear commercial rationale.
• Present findings and recommendations to clients with confidence, adapting the message to each audience.
• Act as a senior voice within the wider Customer Science team, sharing best practice and sector knowledge.

How Success Will Be Measured

• Accurate and timely delivery of client projects against the scope.
• All work delivered consistently, properly documented, with time and resource tracked against scope.
• Can identify and advise on actionable recommendations based on key findings from analysis, which clients can act on.
• Uses data to help guide commercial decisions.
• Present methodologies, potential solutions and results at client meetings.
• Junior colleagues develop under your mentorship.

Requirements

• 4+ years’ experience as a Data Analyst or related discipline.
• Strong experience using SQL and Python.
• Experience working with large volumes of customer data and a good general understanding of statistics, measurement, and data modelling.
• Excellent communication and client presentation skills to a range of stakeholders.
• Able to run projects from brief to recommendation with minimal oversight.
• A naturally inquisitive approach, with a track record of finding insight beyond the original question. 

NICE TO HAVES:

• Experience using Databricks, GCP, GA4, AWS, Azure, SQL Server, Tableau, Looker Studio, Power BI and related tools/ infrastructure.
• Direct agency experience with a proven record of delivering to clients.
• Industry exposure within Retail, eCommerce, Travel and more.

HOW YOU’LL WORK:

Rebel Thinking: We don’t accept “good enough”. Rebel Thinking is about curiosity with courage. We make it safe to question assumptions, challenge the obvious, and explore smarter, braver ways forward, even when it feels uncomfortable. This is how new ideas, better products, and real breakthroughs happen.

Make It Happen: “We turn intent into momentum.” Making it Happen is about turning ambition in to action. We move fast, learn fast and push through obstacles together. Progress beats perfection, and momentum creates impact.

Swarming Our Expertise: “Individually smart. Collectively unstoppable.” Swarming our Expertise means we win together. We commit to developing our expertise so that by combining diverse skills, perspectives and experiences, we solve harder problems faster and deliver results no single expert could achieve.

Benefits

For UK employees include:

• Private Medical Insurance
• Life Assurance 
• Income protection
• Employee Assistance Programme
• Cycle to Work salary sacrifice scheme
• Tech & Wearables salary sacrifice scheme
• Octopus EV Scheme
• Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing

  

GAIN Academy: 
At GAIN, we invest in our people as seriously as we invest in our clients. The GAIN Academy is our internal learning and development hub, a place to grow your skills, explore new ideas, and take your career in the direction you want. From Leadership and Management development, AI fluency to mentoring, experiential workshops and on-demand learning experiences, the Academy is built around you. Professional development isn't something that happens to you at GAIN, it's something you own. 

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.