STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

About the Role
We are seeking Full Stack Engineers with deep experience designing and building enterprise-grade applications. You’ll be responsible for building user-facing features and backend services end-to-end, collaborating closely with designers, product engineers, and infrastructure experts.

Responsibilities

• Own features end-to-end: design, implement, test, and deploy user-facing functionality and backend APIs

• Shape the stack: work across front-end, backend, and database layers (stack not set yet — you’ll help define it)

• AI-native product development: integrate AI/LLM capabilities into workflows to make ITSM smarter and more efficient

• Performance & scale: build highly performant, secure, and scalable services for enterprise customers

• Collaborate cross-functionally: partner with platform engineers on infrastructure, and with product/design on UX

• Developer productivity: contribute to internal tooling, code quality, and CI/CD best practices

• Security & compliance: bake in enterprise-grade security and compliance (SOC 2, ISO 27001) from day one

• Customer impact: deliver features that enterprise users actually love, in contrast to the legacy tools they tolerate

Qualifications

• Education: Degree in Computer Science, Engineering, or related field from a top-tier engineering school

• Experience: Full Stack Engineering (or Software Engineer with end-to-end ownership) in SaaS environments serving enterprise customers

• Frontend: Skilled with modern frameworks (React, Vue, Angular, or similar). Strong understanding of design systems and building clean, performant UIs

• Backend: Proficient in at least one modern programming language (Python, Go, Rust, C++ or similar). Experience designing REST/GraphQL APIs and distributed systems

• Databases: Hands-on with relational (Postgres/MySQL) and ideally non-relational or graph databases

• Cloud: Strong experience with AWS, GCP, or Azure

• DevOps: Familiar with CI/CD pipelines, Docker, Kubernetes, and IaC (Terraform)

• Mindset: Pragmatic, product-driven engineer who thrives in high-velocity startup environments

• Bonus: Experience building applications with AI/LLM integrations, or exposure to ITSM/enterprise workflows. Taking products from 0 to 1

What We Offer

• Build foundational product features for an AI-first enterprise platform

• The opportunity to take ownership of critical systems that scale to millions of users

• A culture that values craftsmanship, autonomy, and technical excellence

• Competitive compensation, equity, and benefits package

• Work from our Midtown, Manhattan office, where you’ll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role at is: $160,000—$230,000 USD