At Starling Oncology, leadership is about more than managing—it’s about making a difference. As a Front Office Supervisor, you’ll guide and support our team to ensure smooth clinic operations, exceptional patient care, and a welcoming environment for every patient who walks through our doors. Your ability to lead, communicate, and problem-solve directly impacts the quality of care we provide, helping us fulfill our mission to heal and empower patients through compassion, innovation, and state-of-the-art oncology care. Thrive in a collaborative, patient-centered environment where your leadership, expertise, and dedication are recognized, valued, and empowered.

The ideal candidate is a driven, charismatic, task-oriented, outgoing, logical thinking, multi-tasker who is willing to go the extra mile to make sure our patients are treated with the highest level of care. Must be a fast learner, possess amazing communication skills, and have excellent phone etiquette. Experience with EMR systems and Microsoft Office is essential.

Major Responsibilities:

The supervisor will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Major functions include the supervision of staff and serving as a resource to our patients. 

Required:

• Two years of team building skills to include prior supervisory lead experience in a Healthcare setting.
• Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
• Working knowledge of EMR systems 
• Ability to manage patient issues to achieve resolution.  Ability to respond to changing priorities and deadlines.
• Skill in working independently and following through on assignments with minimal direction and in setting priorities, which accurately reflect the relative importance of assignments.
• Ability to accept directions from supervisors and act promptly.
• Knowledge of medical terminology.
• Working knowledge of medical insurance plans and types of coverage provided.
• Other duties as assigned.

Required Qualifications:

Successful completion of Medical Assistant Diploma program

High school graduate or GED

Bilingual in Spanish and English

Job Type: Full-time