Position:

Job Description:

We are looking for a First Article Associate (New Product Introduction Technician) to join our team in Phoenix. This individual will be supporting our new and existing clients with their new product needs.

Fully In Office: Monday-Friday  

What You'll Be Doing: 

• Supports key customers by requesting and tracking customer specific requirements and ensuring Arrow internal processes meet the defined customer requirements and under the direction of an engineer creates and develops first article for firmware programming.

• Support key account customers by requesting and tracking customer specific requirements and ensuring our internal processes meet the defined CSR.

• Acts as account manager for key customer accounts including order entry, tracking, etc.

• Under the direction of an engineer, create and develop products/documentation per customers’ technical specifications and by analyzing technical data to determine appropriate setup criteria and project completion.

• Adhere to all quality compliance requirements through the execution of duties assigned by Engineering leadership.

• Use information gathered in the first article build process to create detailed work instruction to be used on the production floor, including taking photos of all stages.

• Provide support to production floor during Pilot runs.

What We Are Looking For: 

• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience

• Completes work under moderate supervision

• Likely to act as an informal resource for colleagues with less experience

• Identifies key issues and patterns from partial/conflicting data

• Takes a broad perspective on problems and spots new, less obvious solutions

• Typically requires a 2-year degree with 2–4 years of experience, or High school graduate with equivalent related experience.

What’s In It For You: 

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

• Medical, Dental, Vision Insurance  

• 401k, With Matching Contributions  

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options  

• Growth Opportunities 

• Tuition Reimbursement 

• Short-Term/Long-Term Disability Insurance  

• Climate controlled environment with excellent break room facilities  

• Growth Opportunities 

• And more! 

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! 

Posting Range: $25.58-$34.00

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.